Junior Receptionist jobs in United Arab Emirates
Hotel Guest Services Operator – Telephone & Concierge
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Hilton
Telephone Operator for Conrad Dubai
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Front Desk Representative
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Shangri-La Group
Hotel Guest Services Operator – Telephone & Concierge
Job summary
A leading hospitality company is seeking a Telephone Operator to manage guest messages, inquiries, and emergencies at its facility in Ras Al Khaimah. The role emphasizes excellent customer service and knowledge of hotel offerings. The ideal candidate will possess strong communication skills, a positive attitude, and proficiency in IT. Previous experience in customer-focused roles is advantageous. This full-time position is part of the team at Hampton by Hilton Marjan Island, focusing on ensuring guest satisfaction and operational excellence.
Qualifications
- Ability to work independently and in a team.
- Previous experience in a customer-focused industry is advantageous.
- Commitment to high customer service levels.
Responsibilities
- Achieve positive outcomes from Guest queries in a timely manner.
- Accept and deliver all messages correctly.
- Handle emergency calls immediately.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.