General Manager jobs in Singapore

Job Opening: Hotel General Manager

Job Location: China

Company: Swisstouches Hotels & Resorts

About Us:

Swisstouches Hotels & Resorts is a luxury hotel brand dedicated to delivering elegance, sophistication, and exceptional service to create unparalleled experiences for our guests. Our hotels are globally renowned for their luxurious accommodations, state-of-the-art amenities, and commitment to excellence. With a focus on guest satisfaction, we strive to provide personalized and memorable experiences that surpass our guests' expectations.

Founded on the principles of quality, innovation, and sustainability, Swisstouches Hotels & Resorts has established itself as a leading player in the hotel industry. Our dedicated team of professionals is passionate about delivering impeccable service and ensuring that every guest feels at home. Whether it's a business trip, a family vacation, or a romantic getaway, our hotels offer the perfect setting for an unforgettable experience.

Join us at Swisstouches Hotels & Resorts and be a part of a team that is dedicated to delivering excellence and committed to creating memorable experiences for every guest.

Job Description:

We are currently seeking a highly skilled and experienced Hotel General Manager to lead our hotel and ensure its continued success and growth. The Hotel General Manager will play a pivotal role in overseeing all operational aspects, managing staff efficiently, and implementing strategic plans aimed at enhancing the hotel's reputation and profitability.

Key Responsibilities:

Develop and implement comprehensive business strategies to achieve financial targets and operational goals.

Manage daily operations encompassing reservations, guest services, housekeeping, food and beverage, and security to ensure seamless operations.

Supervise and mentor a talented team of department heads and managers, fostering a culture of high service standards.

Cultivate a positive work environment that emphasizes teamwork, open communication, and employee engagement.

Build and maintain strong relationships with key stakeholders, including valued guests, suppliers, and partners.

Address guest complaints and issues promptly and effectively to maintain an exceptionally high level of guest satisfaction.

Qualifications:

Proven experience as a Hotel General Manager or a similar senior leadership role within a five-star hotel in China.

Fluency in both Chinese and English, coupled with exceptional communication and interpersonal skills.

Demonstrated strong leadership and management abilities, with a proven track record of driving results and achieving targets.

A deep and nuanced understanding of the hotel industry, including emerging trends, best practices, and operational standards.

The ability to work independently and make sound decisions in fast-paced and dynamic environments.

A steadfast commitment to excellence and a genuine passion for delivering exceptional guest service.

Salary and Benefits:

Salary will be discussed in person based on the candidate's experience and qualifications. We offer a competitive salary package, along with various benefits and ongoing professional training to support your continued growth and development.

Contact Information:

To apply for this exciting opportunity, please send your resume and cover letter toea@swisstouches.com. We look forward to hearing from you and welcoming you to the Swisstouches Hotels & Resorts team!