Project Management jobs in United States

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world.

Grow together

We are seeking a highly skilled professional with expertise in software testing, generative AI, and user experience (UX) as an added advantage. The ideal candidate will play a crucial role in ensuring the quality, usability, and AI-driven innovation of our products.

This role requires a unique blend of analytical skills, AI technologies, test automation, and UX design to optimize user experiences while maintaining high software quality.

Testing & Quality Assurance (QA):

• Develop and execute comprehensive test plans and test cases for software applications.
• Perform functional, regression, performance, and usability testing.
• Implement and maintain automated testing frameworks to improve efficiency and accuracy.
• Collaborate with developers to identify, document, and resolve defects.
• Ensure continuous testing practices in Agile and DevOps environments.

Generative AI & Emerging Technologies:

• Explore, evaluate, and integrate generative AI tools to enhance user interactions.
• Collaborate with AI/ML teams to optimize AI-driven UX experiences.
• Develop and test AI-generated content, chatbots, and other AI-based user interaction models.
• Ensure ethical AI usage and mitigate bias in AI-powered applications.

User Experience (UX):

• Conduct user research, usability testing, and heuristic evaluations to improve product design.
• Work with designers and developers to enhance UI/UX based on data-driven insights.
• Develop wireframes, prototypes, and user journey maps to visualize UX improvements.
• Advocate for accessibility and inclusive design principles.

Testing & QA:

• Strong knowledge of software testing methodologies (manual & automated).
• Experience with test automation tools (Selenium, TestSigma, Playwright, etc.).
• Proficiency in API testing tools (Postman, REST Assured, etc.).
• Experience with performance testing (JMeter, LoadRunner).
• Familiarity with CI/CD pipelines and test-driven development (TDD) is a plus.

Generative AI & Emerging Tech:

• Familiarity with AI/ML concepts, particularly generative AI (ChatGPT).
• Experience with AI-powered UX design and automation tools.
• Ability to experiment with LLMs (Large Language Models) and fine-tuning AI models.
• Understanding of ethical AI considerations and responsible AI development.

User Experience (UX):

• Hands-on experience with UX research and usability testing.
• Proficiency in design tools like Figma, Axure.

Ready to embark on the journey? Here’s what we are looking for:

As a DevOps Engineer, experience in implementing testing automation is a huge plus.

You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.