About The Role
Job: Senior Sales Executive
Salary: £24,405 (OTE £31,405)
Bonus: Fantastic Annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
As a Senior Sales Executive with WBAC you will:
- Model high performance in buying cars whilst supporting the regional manager in driving performance.
- Be the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing important documents, and processing customer payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager to ensure the smooth running of the region and compliance as per the company’s procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threats to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of purchases when required.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target-driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and independently (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits:
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Buy More Holiday Scheme + Accrue Extra for Length of Service!
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.