Care Manager jobs in United Kingdom
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Luxury Night Duty Manager — Guest Care & Night Ops
Job summary
A global hotel company is seeking a Night Duty Manager for their new Hyatt Regency London Olympia. The role involves ensuring high-quality guest service and managing night operations. Candidates should have experience in hotel front office management within the luxury segment. Benefits include 12 complimentary nights per year at Hyatt Hotels, discounted stays, free meals on duty, and opportunities for professional development. Join a diverse team focused on making travel human and sustainable.
Benefits
Qualifications
- Previous experience in hotel front office management within the luxury segment is preferred.
Responsibilities
- Ensure all guests receive prompt, professional, and courteous service throughout the night.
- Manage late check‑ins, early check‑outs, and assist with any guest requests.
- Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
- Communicate and coordinate with other departments to ensure seamless night operations.
- Oversee health and safety as well as security operations at the hotel during the night.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.