Telesales Executive

Kestrel Recruitment; Wantage; Hybrid; GBP 25,000 - 45,000; Full time

Job description

The company is an exciting, fast-growing technology company based in Oxfordshire. They are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. The enterprise-level Wi-Fi, Point-to-Point and security technologies sold are to a very hungry market. The products and services the company sells are always in high demand.

Position Summary

We are looking for a Telesales Executive to generate leads for Ruckus Networks within the Sales & Marketing Team and for the Ruckus Networks UK team. This is achieved through proactive outbound call activity, including fact finding, identifying key decision makers, and finding sales opportunities. Meet and exceed agreed activity targets, maintain thorough understanding of products, services, and target industries.

Principal Duties

1. Calling a combination of existing customers (leads, prospects and customers) as well as cold calling
2. Call to re-engage lapsed customers
3. Fact finding and establishing the key stakeholders and decision makers within an organisation
4. Profiling customer records and updating the CRM in order to support marketing criteria
5. Data cleansing as and when required
6. Accurate data entry to CRM
7. Ability to build credible relationships and establish trust and rapport
8. Understand effective opening, closing and qualification
9. Inviting existing customers and prospects to events and support various marketing campaigns
10. Booking appointments for the sales teams (scheduling calls and meetings)
11. Effectively presenting the benefits of Ruckus Networks
12. Finding out how we can best support and help partners to win more business
13. Work alongside the Ruckus Networks and Sales and Marketing teams
14. Establish new cross/up-sell opportunities to pass to Sales
15. Meet and exceed agreed activity targets and key performance indicators

Skills and Experience

1. The ability to persuade and influence effectively at all levels with both internal and external stakeholders
2. Tenacity and resilience
3. Strong work ethic
4. Ability to work on own initiative as well as part of a team
5. Exceptional verbal and written communication skills
6. Attention to detail and accuracy
7. Self-motivation
8. High-energy
9. Organisational skills and ability to track leads and follow-ups
10. A team player with great interpersonal skills
11. Ability to effectively prioritise tasks and workflow
12. Experience is valuable, but an aptitude to pick things up and a willingness to learn is essential

Benefits

1. Uncapped Commission
2. Hybrid Working
3. Learning and Development Plan
4. Company Pathway Training Platform
5. Motivosity Reward and Recognition system