Administration Assistant

GroupNexus; Hampstead; Hybrid; GBP 22,000 - 26,000

Job description

Role title: Administration Assistant

Place of work: Hampstead, North London/ Hybrid

Hours: Full time

Days of work: Monday - Friday

Starting Salary: £22,500 rising on successful completion of probationary period

About us:

Group Nexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the Administration Assistant role:

Due to ongoing growth and investment in people within the business, we are now looking to recruit additional members to our Customer Services and Administration team. The role of the Administration Assistant is to assist the Enforcement Team in the effective management of all processes ensuring full compliance with industry standards at all stages.

Key Responsibilities:

1. Opening, sorting and scanning post on a daily basis
2. Entering data onto the case management system
3. Processing machine refunds on bespoke back-office system
4. Any other task(s) assigned to you

Administration Assistant personal management:

1. Being focused on achieving your business targets
2. Using available technology in support of your daily activities
3. Communicating with the Customer Services Manager immediately a problem arises that will impact on the reputation of GroupNexus or its clients
4. Communicating effectively with both external and internal customers
5. Ensuring that company, client and customer confidentiality is maintained at all times
6. Carrying out all tasks and activities in line with the company’s overall business objectives
7. Ensuring BPA and DVLA compliance requirements are applied to all processes

If you are interested in this role and would like to hear more, please contact Rachael Newsham at GroupNexus for more information. Thank you for considering GroupNexus as your next employer and we look forward to hearing from you soon.