Requisition ID: #
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Role
Drive sustained and profitable revenue growth through the planning, development and delivery of customer engagement marketing programs. As a member of the Marketing Planning and Delivery practice (within Canadian Banking Marketing), drives full-funnel marketing planning, and delivery of benefit-led campaigns that enable the Canadian Bank to achieve its strategic objectives. This is an 18-month contract role.
Is this role right for you? In this role you will:
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Support marketing objectives to set and refine annual and quarterly marketing plans.
- Collaborate closely with Marketing’s Customer Journey management groups to plan and execute customer driven action plans and marketing programs.
- Monitor consumer sentiment, market conditions, competitive activity, and short-term-demand opportunity on an ongoing basis to increase agility of planning processes and flexibility of budget deployment.
- Lead and execute engagement strategies across the credit card portfolio, including new product launches, events, upgrades, card refreshes and integrating them within existing programs to promote a seamless client experience.
- Analyze and leverage insights drawn from market research and data analysis to establish the strategic direction of benefit-led campaign briefs.
- Apply a deep understanding of Bank-wide and business partner needs, ensuring full buy-in (agreement) and participation of multiple business, channel, and marketing partners in a highly matrixed environment.
- Collaborate with Marketing’s Journey Management groups to establish efficient workflows that ensure clarity of roles and accountability for team members across both practices.
- Support development and deployment of creative assets, agnostic of media channel and across all touchpoints.
- Create, maintain and update new product marketing collateral such as brochures etc. Also, support client engagement events and lead relationship with events team to drive product objectives.
- Champion proper usage of the Scotiabank brand in Canada, in full compliance with global brand guidelines and Scotiabank’s visual identity continuum.
- Champion a high-performance environment and demonstrate a commitment to Scotiabank’s values: accountability, passion, integrity and respect. Deliver results in accordance to Scotiabank behavioural competencies. Create an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
- Direct day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.
- Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Design and implement global customer-first strategies across all operating countries and ensure that creative and media agency resources are best aligned to support global and divisional needs. Ensure best practices and global standards are implemented and followed in the global digital technologies and site deployments and develop and track global benchmarks and goals to measure performance.
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
- 3-5 years of Marketing Planning experience.
- Exposure to the Agile methodology.
- Expertise in driving performance growth across multiple dimensions and KPIs.
- Deep knowledge of the marketing tech stack.
- Authentic, decisive, resilient, highly collaborative, and results-oriented.
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.
Location(s):
Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.