Espanhol à United States

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Position Proposal

Generating strategies for control and management of CHEP’s assets on customers under his responsibility, as well as identify opportunities with existing customers, ensuring compliance with the budget allocated on account.

Main Responsibilities

1. Coordinate and carry out constant training for customers on CHEP quality criteria and best usage practices.
2. Make the semiannual presentation of Business Review with the key KPIs of the operation.
3. Register complaints at CHEP Solutions and follow up on solutions for them.
4. Plan, carry out, reconcile the national inventories of the assigned accounts and perform their reconciliation.
5. Monitor savings projects requested by customers.
6. Maintain high and permanent strategic relationship with the decision-maker/influencer of the key accounts.
7. Monitor the performance indicators of the assigned accounts.
8. Conduct regular business review meetings presenting the account management indicators.
9. Ensure customer satisfaction and efficiency of your supply chain with regard to pallet and container pooling.
10. Identify risks and business opportunities and synergies in collaborative projects with customers and/or their partners.
11. Schedule, monitor and present results of inventories of key customers, as well as ensure reimbursement of losses on assets, if they occur.
12. Perform contractual management, ensuring compliance with all its clauses, in order to ensure the financial balance of the key accounts.
13. Ensure that annual contract readjustments are carried out, according to the inflation index.
14. Ensure the payment flow on time, according to the agreed payment plan.
15. Apply the SHE (Safety, Health and Environment), Quality and Zero Harm policies in daily routines.

Skills and Knowledge

1. Knowledge of the entire price structure of the accounts.
2. SAP Experience.
3. Negotiation and persuasion skills.
4. Contract management.
5. Business skills and advanced Excel.

Experience

5 to 8 years of experience in the commercial area. Desirable for 3 to 5 years in consumer or logistics industries, through customer service or retail areas. Experience in controlling and managing inventories. Experience in Commercial and Strategic Account Management.

Qualification

Graduated in College. Intermediate English. Spanish desirable.

1. Minimum of 5 years of experience in B2B sales, focusing on strategic accounts.
2. Solid experience in consultative sales and business development.
3. Familiarity with Salesforce or similar customer management tools.
4. Excellent negotiation, data analysis, and communication skills.

In summary, this professional not only manages strategic accounts but also seeks new growth opportunities, consults with clients, and collaborates internally to optimize processes and ensure profitability.

Hybrid Remote

1. Active Learning
2. Adaptability
3. Business Acumen
4. Business Development
5. Collaborative Development
6. Contract Management
7. Cross-Functional Work
8. Curiosity
9. Customer Satisfaction
10. Digital Literacy
11. Emotional Intelligence
12. Empathy
13. Initiative
14. Marketing Insights
15. Negotiation
16. Problem Solving
17. Prospecting
18. Relationship Management
19. Revenue Growth
20. Strategic Selling
21. Value Propositions