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Receptionnist - Emirates British Nursery Mirdif
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Receptionnist
Job summary
An educational institution in Dubai seeks a Receptionist who will be the first point of contact for visitors, parents, and staff. Responsibilities include greeting guests, answering calls, scheduling, and providing administrative support. The ideal candidate should have a high school diploma and prior customer service experience, contributing to a welcoming atmosphere at the nursery. This position is essential for maintaining the organization's front desk operations and ensuring good communication flow throughout the facility.
Qualifications
- High school diploma or equivalent.
- Previous experience in a reception or customer service role is preferred.
Responsibilities
- Greet and welcome visitors, parents, and staff in a courteous manner.
- Answer and direct phone calls.
- Provide information and assistance to visitors.
- Schedule appointments and organize the reception area.
- Monitor access to ensure safety and security in the school.
Skills
Education
At Emirates British Nursery (EBN), we follow the Early Years Foundation Stage framework, in accordance with the British National curriculum. Great emphasis is placed upon delivering a broad and balanced curriculum which ensures the children establish a solid foundation of knowledge, skills and understanding upon which they can build throughout their lives.
Emirates British Nursery (EBN) is a part of GMG, which is a Top Nursery in Dubai Providing Quality Early Childhood Education Since 2000.
The Receptionist serves as the first point of contact for visitors, parents, and staff, contributing to a positive and welcoming atmosphere in the school.
Front Desk Operations:
Greet and welcome visitors, parents, and staff in a courteous and professional manner.
Answer and direct phone calls to the appropriate personnel.
Visitor Assistance:
Provide information and assistance to visitors, guiding them to the appropriate locations within the school.
Issue visitor badges and maintain visitor logs.
Communication Hub:
Act as a central point for communication, receiving and relaying messages to relevant staff members.
Manage incoming and outgoing mail and packages.
Appointment Scheduling:
Schedule appointments and meetings for school staff.
Maintain and organize the reception area.
Student Check-In/Check-Out:
Assist with the check-in and check-out processes for students.
Ensure proper documentation is completed for student arrivals and departures.
Administrative Support:
Provide general administrative support to various departments, including data entry and filing.
Assist with coordination of school events and activities.
Maintaining Security:
Monitor and control access to the school premises, ensuring the safety and security of students and staff.
Follow established security procedures.
Customer Service:
Handle inquiries and requests from parents, students, and staff with a customer-focused approach. Resolve or elevate issues to the appropriate personnel.
- High School Diploma
- Previous Experience in a reception or customer service role is preferred
- Mirdif
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.