Civil Engineer jobs in United States

About this role: The Pricing Manager is one of the top management positions at this company.

The position serves both USA and Global functions and is a key role in the continued enhancement of the Company's brand in terms of the customer experience.

What you'll be doing:

1. Responsibilities include management of the pricing department and customer service specialists, direct relationships and management of top accounts, management of bids/RFPs, and support for business development endeavors.
2. The person in this role contributes to external customer satisfaction and internal flow of communication between multiple departments.
3. Management of the pricing team ensures that all quote requests are responded to timely and followed up.
4. Management of the onboarding process for new business obtained by the pricing team and/or business obtained by sales personnel, working with individuals to ensure all details are received to complete SOP.
5. Direct contact and relationship management with key accounts as assigned, including quarterly rate updates, spot quotations, and troubleshooting.
6. Development and review of third-party resources including trucking, intermodal, and warehousing services to achieve best service/price combination for customers and to provide to the pricing and traffic teams.
7. Responsible for assisting Company's Corporate Management on any requests made in regard to quotations, bids, procurement or client visits.
8. Responsible for assisting all overseas offices and agents with any requests made to the US office ensuring accurate and timely response to any requests.
9. Develop expertise in Company's systems, with a focus on the CRM portal and track and trace systems to be able to train personnel and set up tracking reports for customers.
10. Attendance at any management meetings as required.
11. Attendance at Company events as required.
12. Availability to travel within the USA and Abroad as needed subject to all health and safety guidelines at time of travel.
13. This position reports to the Global CEO, Director Business Development and SVP Operations.

Company offers excellent benefits, both holidays and floating holidays off, and career growth.