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A leading aerospace and defense manufacturer is seeking an experienced IT Help Desk & Cybersecurity Compliance Manager to oversee day-to-day IT operations. Responsibilities include providing IT support, ensuring cybersecurity compliance, and assisting with documentation. The ideal candidate will have 2-5 years of experience in IT support, strong troubleshooting skills, and excellent organizational abilities. This role offers hands-on responsibilities and the opportunity for growth within the organization.
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IT Help Desk & Cybersecurity Compliance Manager
IT Help Desk & Cybersecurity Compliance Manager
Masterbilt Inc. is seeking a hands‑on IT Help Desk & Cybersecurity Compliance Manager to support day‑to‑day IT operations across all company locations while assisting with cybersecurity and CMMC Level 2 compliance efforts.
This role is help desk‑focused, serving as the primary point of contact for employee IT support, new‑hire technology setup, system access, and ongoing maintenance. In addition, this position supports cybersecurity documentation, user compliance, and coordination with external IT providers to ensure Masterbilt remains compliant with CMMC Level 2 and government contract requirements.
The ideal candidate enjoys helping people, troubleshooting technology, staying organized, and supporting a secure IT environment in a manufacturing setting.
Email and system access
MFA setup
Troubleshoot hardware, software, printer, and network access issues
Coordinate repairs, replacements, and updates for employee devices
Manage operating system updates, patches, and routine maintenance
Maintain IT ticket tracking, prioritization, and resolution
Maintain IT asset inventory and lifecycle documentation
System Security Plan (SSP)
POA&M
Evidence and documentation repositories
Access control
MFA usage
Acceptable use
Access management
Data protection
Employees receive timely, effective IT support across all locations
New hires are fully set up and ready on Day One
IT systems are maintained, updated, and secure
Cybersecurity documentation and evidence remain organized and audit‑ready
IT issues are tracked, resolved, and communicated clearly
High‑impact role supporting company‑wide operations
Hands‑on work with real ownership and visibility
Opportunity to grow into deeper cybersecurity or IT leadership responsibilities
Support a growing aerospace and defense manufacturing organization
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.