Oxford University Hospitals NHS Foundation Trust
An exciting opportunity has arisen for an enthusiastic, highly motivated and proactive pharmacy technician to join the Cancer Pharmacy Team as a Band 5 Cancer Pharmacy Technician initially on secondment, pending vacancies, at the Churchill Hospital and able to cover across sites.
The successful candidate will be highly motivated with excellent communication, organisational and interpersonal skills interested in developing leadership skills to support the Senior Pharmacy Technician. The Cancer Pharmacy Team is a large team covering the Churchill and Horton Hospitals and includes pharmacy assistants, technicians, pharmacists and admin.
Candidates with a hospital or community background who have successfully achieved the relevant units of pharmacy services skills, ideally NVQ level 3 (QCF) or an equivalent are welcome to apply.
There will be both a technical interview and a value-based interview.
This post would suit somebody who is willing to work across both sites during the week with the main base at the Churchill Hospital. The candidate ideally will have either a hospital pharmacy background or community pharmacy experience, wishing to make a change into the hospital environment, for which appropriate training will be provided.
Main duties of the job
To be responsible for providing coordinating support to the Cancer Satellite service under the direction of the senior Satellite Lead pharmacy technician or operational manager. Including taking the lead for the Satellite service when required. To assist in ensuring dispensary work is processed accurately, safely and efficiently according to procedures to support turnaround and key performance indicators. To be responsible for preparing some Satellite rotas, overseeing workload and delegating tasks to the dispensary team, with the ability to judge workload and when to escalate to prevent it reaching unmanageable levels, working together with Senior Technicians.
Some of the key roles include:
- Co-ordination of workload and staff in the Cancer Satellite Pharmacy
- Training of staff
- Management of stock
- Patient counselling
- Opportunity to develop CPD
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Job responsibilities
- To participate in the following aspects of dispensary technician duties as designated by the senior Satellite Lead Pharmacy Technician: Labelling and dispensing medicine supplies to the Cancer Centre according to the dispensary procedures; including clinical trial dispensing using the pharmacy stock control computer system, ensuring accuracy and attention to detail in processing of prescriptions. Undertaking regular expiry date checking for designated bin locations in Pharmacy Satellite to identify expired or short dated stock. Undertaking extemporaneous dispensing making relevant calculations for the formula and according to Good Manufacturing Practice. Counselling patients that attend Cancer Satellite Pharmacy on how to take their medicines in a safe and effective manner and warning them of possible side effects that they may experience during treatment. To be aware of and be involved in good customer service when dealing with all stakeholders, with the ability to deal with demanding, stressful, or emotional situations as they arise. To assist in the maintenance of a tidy and efficient working environment. To be involved with the audit and the development of the service including policy updates and working practices. Receive prescriptions from patients/staff and receive payment for prescription charges. Participates in processes to ensure that medicine stock levels are monitored and accurately maintained.
- To use the Pharmacy stock control computer system and other information technology in all areas of Pharmacy. To be fully competent in the use of the Robotic Dispensing system, where applicable to site, with the ability to diagnose and resolve robot operating issues and escalate as required.
- Having undertaken the relevant training, to provide a medicines optimisation service to designated wards on your base site under the supervision of Medicines Management Technicians.
- Having undertaken the relevant final checking training to spend periods of time in the Dispensary providing the final check of dispensed items. To act within the limitations of the role and refer where necessary.
- To undertake training and development in Leadership skills.
- To be responsible for providing coordinating support to the Cancer Satellite service under the direction of the senior Satellite Lead pharmacy technician or operational manager. Including taking the lead for the Satellite service when required. To assist in ensuring dispensary work is processed accurately, safely and efficiently according to procedures to support turnaround and key performance indicators. To be responsible for preparing some Satellite rotas, overseeing workload and delegating tasks to the dispensary team, with the ability to judge workload and when to escalate to prevent it reaching unmanageable levels, working together with Senior Technicians.
- To be responsible for a distinct area of dispensary service. To organise training, procedures and work processing for this area under the direction of the senior technician or operational manager.
- To supervise and be involved in the training and induction of junior dispensary staff members including Pharmacy Technicians, Assistants and Apprentices and acting as a role model.
- To support the dispensary audits, planning audit, making staff aware, inputting data, analysing data and producing reports.
- To provide practical support and advice to the allocated team members in relation to managing monthly Satellite Controlled Drug stock checks, auditing and correction of levels, ensuring the correct process is followed, and a clear audit trail is maintained.
- To be or obtain the Certificate of Competence in Vocational Assessment and undertake assessments as designated by the Pharmacy Education and Training Team.
- To participate in and be responsible for completing a programme of continuing professional development.
- To participate in weekend, evening, early and bank holiday working according to rota. To act as team leader for a weekend shift and ensure tasks are delegated according to skills of individuals in the team and completed.
- To maintain the equipment inventory file list.
- To become an accredited fire marshal.
- To be a first aid appointed person.
- Any other reasonable duties as requested.
Person Specification
- Qualified Pharmacy Technician with an NVQ 3 or other equivalent qualification and registered with the General Pharmaceutical Council (GPhC)
- Comprehensive dispensary experience in either Hospital or Community
- Previous experience of training/supervision of other staff
- Enthusiastic and responsible attitude
- Good interpersonal and communication (written and verbal) skills with staff inside and outside of the department
- Team player who is considerate to the needs and feelings of others in the Team and works to the Trust values
- Able to acknowledge, appreciate and conform to change that occurs
- Considerate to the needs and feelings of others in the Team
- Demonstrate an ongoing commitment to CPD and PDP
- Good time management, organisation and prioritisation skills and accurate in your work and with attention to detail
- Responsive to direction and constructive feedback
- Basic all-round knowledge of Pharmacy Department
- Tidy and smart appearance Adhering to the Trust dress code
- Accredited for Medicines Optimisation work or willing to undertake training
- Accredited Checking Technician or willing to undertake training
- Completion of recognised Leadership Training programme
- Uses own initiative and can work alone
- Experience of using an automated dispensing system
- A role model that demonstrates a professional attitude at all times
- Experience of pharmacy stores and distribution
- Patient counselling skills
- Conscientious approach to own work and able to produce evidence of CPD. Understands the changing roles of the Pharmacy Technician and what registration involves
- To be able to take part in the induction of new staff to the department as necessary. Play a key role in the Health and Safety of yourself and that of your working colleagues in the Department
- Fire Marshall trained
- First aid trained
- Certificate of Competence in Vocational Assessment (CAVA)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Oxford University Hospitals NHS Foundation Trust
£29,970 to £36,483 a year per annum/ pro-rata