Jobs in Stoke On Trent, United States

Quality Lead – Data Centre Relocation/Upgrade

British Passport holders only

12 Month FTC, salary based

Remote, adhoc travel when required

The Company:

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

Role Overview:

We are seeking an experienced Quality Lead to oversee and ensure the successful execution of a Data Centre Relocation and Upgrade project. The role involves defining, implementing, and maintaining quality assurance (QA) processes, risk management, and compliance standards to minimize operational disruption and ensure a seamless transition.

Key Responsibilities:

Quality Assurance & Governance

1. Develop and implement a quality assurance framework for the data centre migration/upgrade.
2. Establish and enforce best practices for testing infrastructure, network, and application migration.
3. Ensure compliance with ISO 27001, ITIL, and other relevant standards.
4. Conduct risk assessments and impact analysis to mitigate potential failures.
5. Define KPIs and metrics to measure the success of the migration/upgrade.
6. Develop and oversee change control processes to maintain system integrity.

Testing & Validation

1. Lead functional, performance, and failover testing for data centre infrastructure.
2. Collaborate with stakeholders to ensure proper validation of hardware, network, and software components.
3. Conduct pre- and post-migration testing to verify data integrity and system performance.
4. Establish a robust disaster recovery (DR) and failover testing process.

Stakeholder Management & Reporting

1. Work closely with Project Managers, Infrastructure Engineers, and Security Teams.
2. Provide regular quality reports to senior management and project sponsors.
3. Facilitate lessons learned sessions post-migration to improve future initiatives.

Regulatory & Compliance Oversight

1. Ensure adherence to industry regulations (e.g., GDPR, PCI-DSS, ISO 27001).
2. Work with auditors to validate compliance and security controls.
3. Document all quality procedures, incidents, and resolutions for audit readiness.

Skills & Experience Required:

Proven experience as a Quality Lead/Manager in data centre migrations or upgrades.
Strong understanding of data centre architectures, cloud integrations, and infrastructure components.
Experience with ITIL, ISO 27001, COBIT, and other IT governance frameworks.
Expertise in QA methodologies, performance testing, and security validation.
Strong risk management and change management skills.
Familiarity with tools such as ServiceNow, JIRA, Confluence, or equivalent.
Excellent stakeholder management, reporting, and documentation abilities.
ITIL, ISO 27001 Lead Auditor, PMP, or Prince2 certifications are a plus. Experience with cloud-based data centres (AWS, Azure, GCP) is beneficial.

Benefits:

1. Competitive salary and performance-based bonus structure.
2. Join a rapidly expanding start-up where personal growth is a part of our DNA.
3. Benefit from a flexible work environment focused on deliverable outcomes.
4. Receive private medical insurance through Aviva.
5. Enjoy the benefits of a company pension plan through Nest.
6. 25 days of annual leave plus UK bank holidays.
7. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
8. Participate in a generous employee referral program.
9. A highly collaborative and collegial environment with opportunities for career advancement.
10. Be encouraged to take bold steps and embrace a mindset of experimentation.
11. Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all.

This role at Amber Labs is a 12 Month FTC position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.