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Shift Manager - London
TN United Kingdom
London
On-site
GBP 25,000 - 35,000
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Job summary
An established industry player in the food sector is seeking enthusiastic leaders to join their management team. This role emphasizes a hands-on approach, where you will be responsible for ensuring quality control and creating an enjoyable working environment for your team. If you are passionate about delivering exceptional customer experiences and fostering a positive team culture, this opportunity is perfect for you. With a strong focus on personal development and career growth, you will have the chance to advance to an Assistant Manager position. Join a family-oriented company that values integrity and enthusiasm in every aspect of its operations.
Benefits
Quarterly bonus scheme
Secret Shopper bonus
Employee discount program
Free meals while on shift
Life assurance
Enhanced Maternity & Paternity Leave
Wellbeing support
Social events and team competitions
Development opportunities
Qualifications
- Enthusiastic about leading a team and ensuring customer satisfaction.
- Ability to manage shifts and maintain quality control.
Responsibilities
- Oversee Crew & Quality Control to ensure customer delight.
- Support the General Manager in delivering perfect burgers and fries.
Skills
Leadership
Customer Service
Team Management
Problem Solving
Job description
Social network you want to login/join with:
These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.
REWARDS
- An achievable quarterly bonus scheme worth up to £3, a year
- An additional Secret Shopper bonus worth up to £2,
- Long service Love2Shop voucher reward - 5 years £, 10 years £1,
- Free burgers, fries and shakes while on shift
- Life assurance
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
WHAT YOU'LL BE DOING
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries.
- Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
- Your next step would be an Assistant Manager.
- Five Guys isn’t just a job – it can be a career!
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