Human Resources Coordinator

Peninsula; Greater London; On-site; GBP 30,000 - 50,000

Job description

WHAT YOU’LL DO:

We are looking for a meticulous and proactive HR Coordinator to support the efficient delivery of HR employee lifecycle support across our global workforce. This role is integral to the smooth operation of our HR function and involves working closely with colleagues within HR, as well as supporting all internal stakeholders.

As part of an international HR team supporting approximately 500 employees across 20 countries, the HR Coordinator will be responsible for providing comprehensive administrative and operational support across the full employee lifecycle.

The successful candidate will demonstrate strong organisational skills, a high level of attention to detail, and the ability to manage competing priorities in a fast-paced, global environment. This role also offers the opportunity to contribute to the continuous improvement of HR processes and initiatives, making it ideal for someone looking to develop a career within HR.

MAIN RESPONSIBILITIES

Employee Lifecycle Support

1. Coordinate and administer all aspects of the employee lifecycle including onboarding, internal transfers, contractual changes, and offboarding.
2. Draft employment contracts, manage background checks, and coordinate systems setup for new hires.
3. Ensure a smooth onboarding experience through timely communications, induction scheduling, and collaboration with HR Advisors for benefit welcome packs.
4. Support employee offboarding, including system and benefit terminations.
5. Responding to reference requests as required.

HR Systems & Data Management

1. Maintain HR systems (HRIS) and employee records to ensure data accuracy and compliance.
2. Manage electronic personnel files and general HR documentation.
3. Support updates to the HR intranet including employee changes and policy updates.

Benefits Administration

1. Support with benefit queries.
2. Assist with benefit renewals and ensure accurate enrolment and cancellations.
3. Processing of benefit enrolments, amendments and cancellations.
4. Updating of HR system to ensure enrolled benefits are tracked.

Learning & Development Support

1. Maintain accurate training records for all staff.
2. Supporting the mandatory training process and where needed monitor completion.

Payroll Support

1. Liaise with the payroll team to provide accurate employee data (e.g. new joiners, leavers, salary changes).
2. Assist with monthly payroll data collection and checks.
3. Manage payroll-related invoices and maintain trackers to monitor provider costs.
4. Support consultant invoice tracking and communication.
5. Handle monthly payslip distribution for selected international locations.
6. Supporting employees access to self service portal to retrieve payslips, such as password resets.
7. Collation of final payroll reports each month.

General HR Administration

1. Act as the first point of contact for general HR queries, escalating when necessary.
2. Respond to queries within the shared HR inbox, ensuring timely responses to queries within SLA.
3. Contribute to HR aspects of internal communications and intranet such as employee newsletters and new joiner communications.
4. Processing of HR invoices, including, ensuring invoice compliance, tracking, sending to Finance for payment and chasing for payment confirmations.
5. Provide general administrative support to the HR Centre of Excellence teams.

Ad-Hoc & Project Work

1. Involvement in HR projects and reports as required.
2. Continuous process improvement, identifying efficiencies and enhancements to the employee experience.

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential:

1. Highly organised with excellent attention to detail and a commitment to accuracy.
2. Able to manage multiple priorities in a fast-paced, deadline-driven environment.
3. Confident, professional communicator with a people-first approach.
4. Proactive, adaptable, and willing to take initiative to support the HR team and wider business.
5. Strong administrative skills and ability to handle confidential information with discretion.
6. Excellent working knowledge of Microsoft Office Suite, including Word, PowerPoint, and Forms.
7. Advanced Excel skills, including use of VLOOKUPs and Pivot Tables.
8. Comfortable working in a multicultural, global environment.

Desirable:

1. Previous experience in an HR administration or coordination role.
2. Familiarity with utilising HRIS systems (e.g. Cascade or similar).
3. Exposure to payroll, benefits, or compliance tasks.
4. Understanding of international HR practices and global employee support.
5. Fluency in Spanish.