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Loyalty Marketing Manager

Michael Page (UK)

England

On-site

GBP 35,000 - 45,000

30+ days ago

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Job summary

Join a dynamic and fast-paced FMCG beauty business as a Loyalty Marketing Manager. This exciting role involves developing and implementing innovative loyalty marketing strategies to enhance customer retention and experience. You will collaborate with various stakeholders, analyse customer insights, and manage the loyalty programme budget to ensure maximum ROI. The company is committed to employee growth and offers a supportive environment for you to thrive. If you are passionate about loyalty marketing and want to make a significant impact in a growing business, this opportunity is perfect for you.

Qualifications

  • Experience in FMCG/Retail with proven loyalty programme management.
  • Strong analytical and communication skills are essential.

Responsibilities

  • Develop and implement loyalty marketing strategies for customer retention.
  • Analyse customer data to improve loyalty initiatives and ROI.

Skills

Loyalty Marketing

Analytical Skills

Communication Skills

Stakeholder Management

Education

Degree in Marketing or related field

Tools

Marketing Technology

Job description

  • An exciting opportunity to join a Beauty Business as Loyalty Marketing Manager
  • Are you an expert in Loyalty and looking to join a fast paced business?

About Our Client

A fast paced FMCG Beauty business undergoing an exciting period of growth. The company maintains a substantial market share and has a strong commitment to employee growth and development

Job Description

You will be responsible for:

  • Developing and implementing loyalty marketing strategies to drive customer retention and enhance customer experience.
  • Collaborating with internal and external stakeholders to optimise loyalty programmes.
  • Analysing customer data and insights to inform and improve loyalty initiatives.
  • Managing and monitoring the loyalty programme budget to ensure maximum ROI.
  • Developing and maintain effective relationships with key partners and vendors.
  • Coordinating with the marketing and agency team to integrate loyalty initiatives across channels.
  • Keeping abreast of retail industry trends and competitor strategies to ensure the company remains competitive.

The Successful Applicant

The successful candidate will have:

  • Experience within an FMCG/Retail business
  • Proven experience in managing loyalty programmes
  • Strong analytical skills to effectively interpret customer data and insights.
  • Excellent communication skills to collaborate with diverse stakeholders.
  • Demonstrable knowledge of the retail industry and its trends.
  • Proficiency in using marketing technology and tools.

What's on Offer

A salary of up to £45,000 is on offer for the successful candidate

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