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Customer Service Advisor

Robert Walters UK

Oldham

On-site

GBP 10,000 - 40,000

Yesterday

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An established industry player is seeking a Customer Service Officer to join their dynamic team in Oldham. This entry-level position offers a fantastic opportunity to develop your skills in a supportive environment. As a call centre advisor, you will engage with customers, answering queries with compassion and professionalism. The role demands excellent communication skills and the ability to thrive under pressure. With a focus on customer service, you will be part of a team that values flexibility and dedication. If you are ready to embark on a rewarding career path in a fast-paced setting, this is the perfect opportunity for you.

Accelerated career progression

Dynamic culture

Expert training

Entry-level role requiring excellent communication skills and a strong work ethic.
Ability to handle calls and emails with compassion is essential.

Answer questions via phone or email, providing support to vulnerable individuals.
Work closely with the Housing team in a fast-paced environment.

Computer Literate

Excellent vocal and written communication

Clear focus

Great work ethic and willingness

Ability to cope in a fast-paced pressured environment

Job Title: Customer Service Officer

Contract: 3 Months Temp

Rate: £12.21 + holiday pay

Location: Oldham City Centre (fully office based)

Start date: ASAP

Hours: Mon-Fri (9am-5pm)

Company/Role

As a call centre advisor, you will be on hand to answer any questions whether that be via phone or e-mail. This will be working closely on the Housing team and speaking to vulnerable people with compassion.

Skills required

Computer Literate
Excellent vocal and written communication
Clear focus
Great work ethic and willingness
Ability to cope in a fast-paced pressured environment

Contract and Pay

We are offering full time, temporary contracts of 36.75 hours per week. We expect you to be fully flexible between our opening and closing times of 9am-5pm. Overtime may be required depending on volumes.

You will be paid weekly, one week in arrears for the hours you work. The contract is due to start ASAP.

This is an onsite role only.

About the job

Contract Type: FULL_TIME

Specialism: Business Support

Focus: Customer Service

Industry: Call Centre and Customer Service

Salary: Up to £12.21 per hour

Workplace Type: On-site

Experience Level: Entry Level

Location: Oldham

Job Reference: VRF4GB-975DCDC6

Date posted: 3 April 2025

Consultant: Georgia Prescott

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