Health Care Support Worker

HCRG Care Group; Salisbury; On-site; GBP 10,000 - 40,000

Job description

Job Introduction

We have an exciting opportunity in our City Community Team to employ a Health Care Support Worker. Our HCSW are expected to work seamlessly within the multi-professional community team within the city locality and to forge close links with GPs and other local teams. We are an integrated co-located multi-disciplinary team which creates a wrapped around approach in the delivery of excellent patient care to our diverse population. We have good working relationships with our GP colleagues and secondary care. Within our team, we have nurses, care coordinators, community therapists, and Home First Rehabilitation Support Workers.

The community team can treat any patient over the age of 18 that is most appropriately seen in the home environment.

We value staff members who embrace change and are keen to help develop and shape future services. The successful candidate will be able to provide clear evidence of up-to-date, relevant clinical practice and education. Applicants need to have well-developed communication skills, good IT knowledge, and evidence of basic clinical skills. We are looking for an enthusiastic, motivated, and hardworking individual who can work flexibly and efficiently. The team operates various shift patterns from 07.00 until 22.00, 7 days a week.

For this post, you need to have a UK Driving licence and access to your own car.

Main Responsibilities

• To implement treatment by following the care plan.
• To keep the patient at the centre of his or her care, ensuring patient and carer participation in decision-making.
• To undertake the daily care and support of delegated patients.
• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
• Wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure that patients receive the appropriate care in the most appropriate setting.
• Responsibility for the day-to-day care of patients including monitoring.
• Support the taking of medication under the authorisation of the qualified practitioner.
• To have a good knowledge of infection control, to reduce the risk of healthcare-acquired infections.
• To enable patients to reach their optimum level of independence.
• Support terminally ill patients and their carers/relatives.
• To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g., hearing/language).
• To ensure the needs and wishes of the individual are documented.
• To work within a multi-professional team.
• To undertake specific tasks as delegated.
• To assist registered and junior staff, referring to registered staff when necessary.
• To practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body’s guidelines.
• To obtain consent for any treatment undertaken.

The Ideal Candidate

• Good general education.
• NVQ Level 3 in health care – or willingness to achieve.
• Experience of working under distanced supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient-focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Current full driving license and use of a car during working hours.
• Willing to work in other areas of HCRG Care Group as and when required to do so.
• Driven to achieve.
• Self-motivated.
• Good time management.
• Food Hygiene certificate or willingness to undertake.

About The Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments, and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Package Description

As a Health Care Support Worker, you’ll be part of our valued team at our Salisbury Community Team, Five Rivers Health Centre.

You will feel valued as a Health Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Salary of £23,100 with group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high-interest rates
• Online and face-to-face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post-trauma support, legal, debt, and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways, and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission