Health Care Support Worker

Main area: Sexual Health
Grade Band: 3
Contract: Permanent
Hours: Part time - 14.5 hours per week (1:4 Saturdays (4 hrs shift))
Job ref: 427-6952157 A

Site: The Riverside Clinic
Town: Bath
Salary: £24,071 - £25,674 per annum pro rata
Salary period: Yearly
Closing: 17/04/2025 23:59

Job overview

We are looking for an organised, motivated individual to join our Integrated Sexual Health team as a Healthcare Support Worker.

You will join our patient-focused multidisciplinary team, working under the supervision of senior members of staff.

In your role, you will assist patients through the clinic, chaperone doctors and nurses carrying out examinations and procedures, perform venepuncture, and undertake diagnostic microscopy for Sexually Transmitted Infections and process specimens.

You will manage asymptomatic patients through the service, screening for sexually transmitted infections and support follow-up appointments for patients with HIV.

We are looking for someone who works well in a team and individually. This is a part-time role, for 14.5 hours p/week.

We encourage applicants to get in touch with us for any further information about the service.

Main duties of the job

1. Support the qualified nurse in implementing an agreed plan of care in association with the patient and in accordance with instructions and training received.
2. Contribute to the legibility and accuracy of the patients' care plan and/or other reports and the effectiveness of the established communication/reporting system.
3. Ensure confidentiality is maintained at all times.
4. Prepare rooms and set up trolleys prior to the commencement of clinics.
5. Ensure all rooms are appropriately stocked and inform nursing staff when stock levels are low.
6. Treat all patients equally and in a non-judgemental manner.
7. Use effective communication skills to make patients feel at ease and to support them during their visit to the clinic.
8. Assist nursing and medical staff when performing examinations on female and male patients as required.
9. Ensure specimens and forms are labelled correctly.
10. Perform venepuncture as required after appropriate training.
11. Perform pregnancy tests as requested by nursing or medical staff.
12. After training and ensuring use of protective clothing/items, stain slides using appropriate chemicals, as required.
13. After appropriate training and the use of the correct protective clothing/items, fill handheld canisters with liquid nitrogen as required.
14. After appropriate training, perform microscopy in-house.
15. After appropriate training, perform routine screening for patients.

Working for our organisation

At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing, and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual, and financial wellbeing. We’ve even got a pool!

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Qualifications

• Level 3 qualification or equivalent experience
• Experience of using IT Systems
• Experience dealing with the public
• Experience of working as a health care support worker in a healthcare setting

Skills

• Excellent organisational skills
• Good written and verbal communication skills
• Venepuncture

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.