Administration Manager

Oxford Health NHS Foundation Trust; Melksham; On-site; GBP 30,000 - 50,000

Job description

We are recruiting a Administration Manager to join our BaNES & Wiltshire CAMHS Single Point of Access (SPA) team, based at Melksham Community Hospital.

You will be responsible for leading the SPA administrative team, ensuring efficient service delivery, and supporting the Clinical Team Manager. You'll play a key role in helping the SPA to continue delivering a high quality of care to children, young people and the adults around them.

If you have a solution-focused, calm approach with excellent communication skills and previous managerial experience in an administrative team then we would love to hear from you!

Main duties of the job

• Responsible for the overview and implementation of a highly effective and safe running of all aspects of administration within the SPA; you will be required to participate in daily administration tasks alongside managerial tasks to support the running of the service.
• Adapt to the changing demands and diversity of the SPA and possess the ability to adapt and be flexible to such needs, maintain the efficient running of the SPA and be a lead in supporting others, both administratively and supporting clinical staff with their admin needs.
• Vital to the running of the SPA is the collaborative partnership with the Clinical Team Manager and the wider administration staff across BSW CAMHS. This will require engagement in a wide range of meetings both internal and external to the SPA.
• Oversight as to the office environment, the resource needs of the team and the escalation of any matters relating to the office space via the necessary lines of communication within the trust and via our connections with other services.
• Responsible for the recruitment of the administration team, full adherence to the HR and Trac processes connected with this. Integral to the role is the support to the administration team, this will involve engaging in managerial supervision, PDR’s and ad hoc support.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount
• Pension scheme
• Lease car scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Occupational Experience

Essential criteria

• Proven experience in office management
• Ability to pull together comprehensive draft reports, data and letters
• Experience of managing and supervising staff
• Experience and evidence of analysing, interpreting and presenting information
• Experience of dealing with complex and challenging situations

Desirable criteria

• Knowledge of NHS national data sets
• Experience of working in a healthcare environment

Apitutde and Skills

Essential criteria

• Extensive knowledge of Microsoft Office applications
• Ability to develop effective systems and procedures

Personal Qualities

Essential criteria

• Ability to plan workload and manage own workload
• Positive, reliable and flexible approach with practical problem-solving abilities