Administration Manager

Employer Cardiff and Vale University Health Board

Employer type NHS

Site Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre

Town Whitchurch, Cardiff

Salary £30,420 - £37,030 per annum

Salary period Yearly

Closing 08/04/2025 23:59

Administration Manager

Band 5

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world.

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.

Job overview

The All Wales Medical Genomics Service are looking for an enthusiastic Administration Manager keen to make a difference within the Directorate Management Team. The role will involve working flexibly for 37.5 hours per week. The post is full time on a permanent contract.

The role is based at Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre in Cardiff. We are looking for someone interested in taking responsibility for the delivery, development and management of the administration team within the service; optimising and streamlining operations to maximise productivity and ensure teams are operating in line with internal procedures and our Integrated Medium-Term Plans (IMTP). To achieve this, the post holder will work closely with colleagues in clinical, laboratory and directorate management teams.

This post is fixed term for 12 months to meet the needs of the service.

Main duties of the job

The post holder will be required to manage administrative functions within the service including the line management of administrative staff. This includes, but is not limited to, performance management and the facilitation of data-driven decision-making to motivate employees to deliver a safe, effective and efficient service for all patients.

The successful post holder will be expected to identify, initiate and implement service improvements across administrative and directorate management functions that contribute towards established objectives. The post holder must demonstrate the ability and experience to work within a multi-disciplinary team, delivering and maintaining high standards of work at all times, whilst achieving an excellent level of stakeholder satisfaction.

The successful post holder will be expected to assist the Directorate Management Team in initiating and progressing measures towards effective communication across the service, improving engagement whilst also helping to facilitate wider operations.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and Knowledge

• Educated to degree level with or relevant experience
• Evidence of recent management skills development
• NVQ Level 3 in Business Administration

Experience

• Knowledge of Microsoft Office
• Previous experience of a busy administrative environment
• Experience of working with sensitive clinical information and following confidentiality rules and policies
• Experience of HR processes and recruitment
• Experience of managing difficult situations
• Experience of budget management

Skills and Attributes

• Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
• Ability to encompass the role of Manager of Administration Team using independent judgement and analytical skills and have an in-depth understanding of the procedures and practices (staff attendance, supervision, PADR)
• Ability to work under pressure and to tight deadlines.

Personal Qualities

• Flexible approach to the needs of service.
• Ability to work in a team
• Ability to communicate Welsh

MANAGING YOUR APPLICATION:

We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve.

The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route.