Delivery Manager - Retail

Caesars Entertainment; Leeds; Hybrid; GBP 80,000 - 100,000

Job description

As a Delivery Manager, you will act as a leader for two to three Scrum teams, ensuring effective delivery of high-quality solutions while fostering a culture of continuous improvement. You will collaborate closely with Product Managers, Tech Leads, Engineers, and stakeholders to remove impediments, track progress, and ensure Agile practices are followed to drive successful delivery.

This role is hybrid, with a min of 1 required visit per week to your designated home office.

Home Office: Leeds, UK

What You Will Do:

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as a coach for the team, ensuring Agile principles and practices are effectively adopted and sustained.
• Track team velocity and progress using Jira and ensure visibility of team performance through dashboards and reports.
• Partner with Product Managers to ensure a well-groomed backlog with clearly defined user stories and acceptance criteria.
• Monitor sprint commitments and ensure the team delivers value within agreed timeframes.
• Identify, document, and address risks, dependencies, and blockers impacting delivery.
• Ensure timely communication of project updates, risks, and issues to stakeholders and leadership.
• Support team members in resolving conflicts, addressing challenges, and maintaining high morale.
• Facilitate retrospectives and follow through on action items.
• Analyze team performance metrics to identify areas for improvement in efficiency and quality.
• Use team performance metrics to inform commitments and set reasonable expectations for delivery.
• Advocate for and implement process enhancements to streamline delivery and improve outcomes.
• Collaborate with other Delivery Managers to share best practices and ensure consistency across teams.
• Support the team in release management activities, including participation in the release process or deploying releases for services.

What makes you stand out:

• Thrive in agile teams and ready to take on new and unexpected challenges while building the next wave of engineering solutions
• You possess a strong sense of engineering craftsmanship, take pride in your code
• You’re pragmatic - you make the best use of time and resources to find the simplest workable solution
• You are curious. You like to learn new technologies, and you adapt well to change
• You are passionate about current state-of-the-art software technologies and tools, with experience implementing them effectively
• You possess a sense of intellectual curiosity and a burning desire to learn
• You are motivated and actively looking for ways to contribute
• You are passionately focused on the customer and the details that make their experience exceptional
• You think and act like an owner, taking personal responsibility for both team and product success
• You possess great communication and reasoning skills, including the ability to influence and make a strong case for technology choices