Administrative Assistant

NHS; Cherwell District; On-site; GBP 20,000 - 30,000

Job description

Cheshire and Wirral Partnership NHS Foundation Trust

The All Age Disability Service are looking for an admin assistant to join the team. We are a hardworking but happy professional team providing care and support to families across Wirral.

Working as part of the team you will undertake a range of clerical tasks, including processing of referrals, scanning/photocopying and uploading documents to electronic records, answering telephone calls and forwarding/redirecting calls, arranging meetings, and taking meeting notes.

Within this role you will have contact with service users, carers, families, and other health professionals. The successful candidate will have excellent communication and organisational skills, a flexible 'can do' approach, and a professional, friendly and welcoming manner.

This vacancy is full time, 37.5 hours (Days to work Monday - Friday 09.00 - 17.00)

Main duties of the job

To undertake a full range of administrative responsibilities. To attend meetings and take meeting notes. Managing petty cash. Good communication skills are essential as the post holder will need to liaise directly with patients, carers, families, and other professionals. A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided on CWP systems.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services. We also offer up to three weeks' induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trust's Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust's Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [e-mail] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

• Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent
• Educated to an appropriate standard of English Language to undertake the job role
• ECDL

Knowledge and Expertise

• Working knowledge of software programmes e.g. Microsoft office applications
• Knowledge and understanding of confidentiality
• Organisational skills and the ability to prioritise work and meet deadlines and use own initiative
• Managing workload and able to act independently
• Clear and accurate written and verbal communication skills
• Minute/note taking experience

Experience

• Experience of providing secretarial/administrative duties
• Experience of working in a health environment
• Experience of working as a member of a team in an office environment
• Experience of processes and procedures within this service area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust