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A growing SaaS technology startup is seeking an Applied NLP / Language Systems Engineer for a fully remote role. You will enhance our language-processing pipelines, focusing on intent recognition and information extraction. The ideal candidate has a strong background in applied NLP, machine learning, and Python, with experience in production environments. You'll enjoy flexible working hours and a culture of collaboration and continuous learning, with a competitive salary ranging from €50k–85k per year depending on experience.
Applied NLP / Language Systems Engineer – Hybrid ML & Rules 100% Remote / EU Wide/ English Speaking
Location: 100% Remote (German Normal Employment Contract, International EOR, or Contractor)
Employment Type: Full-time
Working Hours: Flexible
Working & Company Language: English
Start Date: Immediately or as agreed
We are a small, but growing SaaS technology startup building production-grade language understanding systems for hotels and travel companies. Our systems process real-world (inbound) emails and documents at scale and extract structured, actionable data from unstructured text.
This is not a chatbot and not a prompt-only project. Our platform performs single-pass inference, combining deterministic rules, configuration-driven logic, and ML/NLP models to reliably classify intent and extract information under real production constraints.
Hotel emails are deceptively complex. For example, a single booking-intent email may contain:
One email may even contain multiple booking requests, sometimes across different hotels, which must be parsed and interpreted independently.
To further complicate matters, interpretation depends on hotel-specific configuration, such as:
This creates real engineering trade-offs between deterministic logic, ML-based inference, and LLM-supported components — all while meeting strict requirements for accuracy, throughput, cost, and data protection.
We run a live production system based primarily on custom-trained RASA models. Our current focus is on improving overall Precision, Recall, and F1, and evaluating whether newer model architectures can partially or fully replace existing components — without sacrificing speed, reliability, or commercial viability.
All systems run in AWS infrastructure, under strict GDPR and performance requirements.
Even though we’re technically deep, we’re also a friendly, collaborative startup. We have a strong error culture: blame is boring and useless. What matters is understanding why something happened and how, as a team, we can improve our systems so that the next mistake is a new one — not the same one again.
Our working and company language is English, and we collaborate daily in a fully international, remote-first setup.
As an Applied NLP / Language Systems Engineer, you will work on the core language-processing pipelines that power our product.
You will:
This is a hands-on role with direct influence on architecture, modeling decisions, and evaluation methodology.
We are looking for engineers who understand that ML and LLMs are components in a larger system, not magic black boxes.
Please send:
For questions about the role or application process, feel free to reach out via email.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.