As the Customer Success Team Leader here at Honeywell Life Sciences (HLS), you will play a pivotal role in ensuring the success and satisfaction of our customers. The Customer Success Team Leader will work to connect our business and customer goals, maximizing customer lifetime value and stickiness of our solutions. As the leader of a rapidly growing function, you will shape the strategic direction and lead the evolution of the team toward a commercially-savvy, customer-centric function with a broader scope and mandate. This leader will manage a team of Customer Success Managers within HLS, with an expectation that this team will quickly grow in scale and breadth of accountabilities to support the broader transformation. They will collaborate closely with sales, customer delivery, customer support, and other executive leadership teams to foster a customer-centric culture that accelerates business performance.
You will report directly to our Customer Success Director for Honeywell Life Science and you will work out of our Hamilton, New Jersey on a remote work schedule. As the Customer Success Team Leader, you will have the opportunity to shape the customer success function and make a significant impact on the success of our customers and the growth of our business.
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $90,000 - $110,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $95,000 - $115,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
This position is incentive plan eligible.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
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ABOUT HONEYWELL:
Honeywell Connected Life Sciences (HCLS) is focused on serving the industry with an ever-expanding set of B2B decision support capabilities across the life sciences value chain. With the leading quality management system (QMS) at the center, we are improving our customers' near real-time decision-making from pre-market to post-market, both within the business and across the increasingly complex supply chains. HCLS delivers intelligent SaaS-based quality management solutions, creating a patient-centric digital ecosystem that drives product quality, safety, and efficacy and is built for productivity, sustainability, and transformation.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.