Telecoms Systems Analyst

If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world.

What is in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

Netcracker Technology is looking to hire a Systems Analyst to join our Implementation Engineering team in Brazil. You will be part of a regional team that provides solutions to technical challenges faced in large/complex Telecommunication projects. Systems Analysts are working as a company’s representatives in front of the enterprise customer. You will be responsible to define and document measurable criteria for solution assessment, proposing solution(s) and bring best practice.

What will be your responsibilities?

• The key element of the role is focused on analysis, functional and technical design, matching the business requirements with the capabilities of the existing product.
• Facilitation of the workshops aimed to guide and coach the customer on the system capabilities, expectation management.
• Ensure functional and non-functional completeness of the solution.
• Internal acceptance of the implemented solution.
• Hands-on support to other colleagues within the project.

What skills and experience will you need for this role?

• 2-3 years’ experience in IT operations, customer support, billing or inventory management, preferably in telecom domain.
• Knowledge of Software Development Life Cycle and project management methodologies – Waterfall and Agile.
• Experience working with CRM / eCommerce solutions.
• Understanding of the principles of Catalog configuration.
• Knowledge of UML and BPMN.
• Knowledge of SQL.
• Analytical and process-oriented, comfortable working with large data sets.
• Desire to implement your ideas in a real system.
• Creative thinker with strong problem-solving skills.
• Tech-savvy, agile, and able to quickly adopt new tech tools.
• Strong communication skills and ability to form relationships with internal and external partners and vendors.
• Experience in functional and technical design creation.
• Spoken English.
• Availability to work from the office in a Hybrid mode.

Education:

• Bachelor’s degree in Computer Science or related field.

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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