Technical Sales Support Representative

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Position Summary

Perform Technical and Commercial Proposals engineered to customers; collect site and customer data, as well as your initial follow-up; Support the Sales activity and Purchase Order Framing; They support the Service and Technical Assistance department. Support lower-level Estimators. They perform Intercompany support in cases of International quotes received from other ITT units.

Essential Responsibilities

1. Assist the customer when receiving the quotation request documentation, analyze and clarify preliminary questions to the preparation of the proposal, as well as identify the type of Proposal to be presented – “Estimate” or “Purchase”.
2. Conduct Technical and Commercial consultations with sub-suppliers (mechanical seals, couplings, electric motors and other accessories), with a view to preparing Proposals.
3. Analyze sub-suppliers' Proposals in accordance with the requirements presented by customers in quotation requests.
4. Prepare Technical and Commercial Proposals, including for special equipment (Engineers).
5. Monitor Technical and Commercial Proposals sent to customers; assist the purchasing department in negotiating price and delivery time with sub-suppliers in order to make business viable.
6. Prepare estimates of equipment delivery times with the PCP / Engineering (manufacturing schedule).
7. Clarifying Technical (Clarification Schedule) and/or Commercial doubts regarding the Proposals presented to clients.

Position Requirements

Time of experience in accordance with current legislation or Standard. Knowledge in engineered Technical and Commercial Proposals, customer service, familiarity with intercompany processes, support sales activities, service and technical assistance, familiarity with selection and sizing of pumps. Desirable English.

EDUCATION: Bachelor's Degree in Engineering or Mechanical Technology.