Technical Product Manager

What We Do

At OrangeHRM, our goal is to help HR do amazing work that they love. ‘HR for All’ is a stance that we took when the company was founded in 2006 to help HR departments make a difference with powerful HR management software. Headquartered in the U.S., OrangeHRM Inc. is a truly global company serving customers in every corner of the world. With over 5 million users globally, OrangeHRM also provides the world’s most popular free & open-source HR software to help SMEs elevate their HR processes. Below are a few of our clients

Primary Duties and Responsibilities

• Research customer goals and scenarios to improve user experience and identify opportunities for innovation.
• Conduct in-depth competitor analysis to spot trends and potential areas for differentiation.
• Identify product gaps and develop innovative solutions to increase market share and customer satisfaction.
• Collaborate with cross-functional teams, including architects and engineers, to design optimal technical and product solutions.
• Develop and document detailed product requirements, user stories, and prototypes to ensure clarity and alignment with business goals.
• Work closely with engineering and QA teams to ensure timely product delivery with a focus on quality and performance.
• Drive continuous improvement in product processes, incorporating feedback and lessons learned from previous releases.

Competencies and Skills

• Strong expertise in software requirements engineering and formal methods like personas, use cases, and UML.
• Proficient in relational database design and skilled in using SQL and ER diagrams.
• Proven experience in developing and scaling web applications using key technologies (e.g., PHP, JavaScript, HTML, CSS, Vue.js).
• Skilled in wireframing, UI prototyping, and using tools such as Figma.
• Broad understanding of usability principles, heuristics, and conducting usability testing.
• Excellent communication skills across listening, written, verbal, and visual formats, with a proven ability to articulate technical ideas to non-technical stakeholders.
• Strong knowledge of Agile development principles, including Scrum or Kanban.
• Experience with data analytics, business intelligence tools, and using data to drive product decisions.
• Exceptional attention to detail and ability to work with incomplete information by making informed assumptions and closing gaps effectively.

Requirements

• MBA, business degree, or relevant certifications such as CIMA or CIM.
• An IT qualification or strong technical background.
• Minimum of two years of experience as a product manager for a SaaS platform, ideally with frequent cloud-based upgrades.
• Experience working in an Agile environment and managing the full product lifecycle would be a plus.