Technical Account Engineer

Would you like to be part of our Turbomachinery Process Solutions Product Line?

Do you love working in collaborative teams and solving technical problems?

Join our team

Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.

Partner with the best

As a Technical Account Engineer, you'll play a vital role with our customers. Providing technical support to the installed base of Aero derivative Gas Turbines, carrying out Root Cause Analysis of major failures and contributing to the continuous improvement of LM and PGT Gas Turbine families.

As a Product Service Engineer, you will be responsible for:

• Supporting Baker Hughes Technical Experts in issues resolution through interaction with Specific Customer, data collection, and relevant information gathering.
• Leading Root Cause Analysis, cooperating with laboratories (metallurgical analysis, oil analysis), design departments and data scientists.
• Coordinating multidisciplinary Engineering Teams to expedite issues resolution and investigation completion, assuring a proactive approach in line with the Customer's expectations.
• Cooperating with Remote Monitoring Centers to fully leverage data and analytics to support the fleet.
• Working in close cooperation with Service Technology and Contractual Service teams to manage customer technical issues minimizing impact on customer production and preserving engines integrity.
• Communicating effectively to internal and external customers solution of cases and results of investigations and root cause analysis.

Fuel your passion

To be successful in this role you will:

• Have a MSC in Engineering, ideally Mechanical, Control or others.
• Have a deep knowledge and experience with Aero derivative Gas Turbines.
• Be conversant with Root Cause Analysis of Rotating Equipment Components and Systems.
• Demonstrate experience on main turbomachinery technical disciplines, both for flange to flange and auxiliaries.
• Have a working knowledge of data analysis techniques.
• Have a good analytical mindset.
• Be able to speak English and Portuguese – both fluent.

Knowledge of Baker Hughes Turbomachinery & Process Solution products and applications will be a plus.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Availability to support 24X7 support.
• Availability for traveling as required based on business needs.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei.