Technical Account Analyst (Mobile Digital Products)

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

As part of the Global Monetization Team, you will be responsible for implementing new business opportunities as well as ensuring the solution's success and sustained growth by driving strategic initiatives and roadmap. We're looking for a driven individual with an entrepreneurial spirit that has experience coordinating, delivering results, and providing solutions based on Monetization Business insight.

Scope of responsibilities:

1. Coordinate projects for the Global Monetization Team.
2. Collaborate with technical, product, engineering, QA, and business teams to define project requirements, timelines, and deliverables.
3. Drive ownership and follow-through of actions and tasks, including creating change requests to development teams (i.e., CRs, Technical tests, etc.).
4. Analyze and understand trends in key metrics, driving corrective actions and investigations.
5. Control supporting material for internal communication (i.e., Operational Reviews, Deep Dives, etc.).
6. Experience collaborating with channel partners, systems integrators, and third-party developers.
7. Serve as the primary point of contact for key partners, fostering strong relationships.

Position Requirements:

1. Bachelor’s degree; an engineering degree is preferred but not required.
2. Ability to speak and write in English and Portuguese fluently, with daily interaction with a global team.
3. Excellent communication and problem-solving skills, with experience translating business requirements into technological solutions.
4. Lead global meetings with multiple teams in English and conduct weekly syncs.
5. Data-driven mindset and experience.
6. Demonstrated tech acumen, systems knowledge, and overall business insight.
7. Proactive attitude and willingness to take ownership of tasks and responsibilities.
8. Experience with Jira, Qlik, SQL, Power BI, Brio, or Hyperion would be advantageous.
9. Team player attitude with the ability to work proactively and autonomously.
10. Ability to thrive in a fast-paced and dynamic environment.

Preferred Requirements:

1. Strong analytical and strategic abilities.
2. Superior communication skills, both verbal and written, as well as refined presentation skills with the ability to present to a leadership team on a weekly basis.

Frequency: Hybrid (3 days at the office, 2 at home).