Tech Delivery Manager

Tech Delivery Manager

São Paulo, São Paulo, Brazil / Farfetch - Technology – Engineering / Permanent / Remote

Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers. We’re a diverse and global community made up of Farfetchers, our partners, and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All.

The Team

Our world-class Technology team is at the core of what we do - they both help support the running of the current business as well as explore new and exciting technologies that keep Farfetch truly revolutionizing the industry. Split across 3 main offices - London, Porto, and Lisbon, the tech hub is the fastest growing team working across all touchpoints, Web, Mobile, and Instore. The teams are committed to turning the company into the leading multi-channel platform and are constantly looking for brilliant people who can help be part of the experience.

The Role

To be part of an exciting business unit at Farfetch focused on harnessing the power of the Farfetch Platform to enable global omni-channel E-Commerce for High Luxury Fashion, managing the technology implementation and delivery of high-quality e-commerce projects for our Brands. You'll report to the Manager of Delivery Management.

What you’ll do

• Manage a portfolio of concurrent E-commerce delivery projects, working with and leading technical teams;
• Gather and distil requirements from stakeholders, translate them into an actionable plan, review user stories and acceptance criteria, and manage the product backlog;
• Perform scope, change, and risk management;
• Communicate with stakeholders to perform project status updates;
• Engage directly with High Luxury Brands, to provide a clear and articulated description about the current project status, risks, and concerns;
• Engage with Commercial, Product, and Engineering teams, to perform detailed Project and Delivery planning and execution monitoring, covering all required perspectives for final Project delivery;
• Lead the delivery of new websites, apps, or features and support their launch.

Who you are

• Degree in Information Systems or related field;
• Track record of executing Delivery/Project Management of customer-facing WEB or Mobile projects towards a successful delivery;
• Consolidated experience working in large-scale organizations on a multinational level with a multicultural team;
• Easily build relationships with the different players of the business/tech area, at different levels of the organization (from Operational to C-Level);
• Fluent in English, with the capability to communicate at all levels in the organization;
• Strong analytical skills and ability to translate stakeholder needs into business and product requirements;
• Capable of understanding and discussing technical concepts;
• An advocate of quality and continuous improvement;
• Experience using sketches, workflows, wire-frames, and functional specifications to communicate requirements is a plus;
• Knowledge of SEO techniques and web tracking methodologies is a plus;
• Experience or Knowledge of the Scrum methodology is a plus.

EQUAL OPPORTUNITIES STATEMENT

FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships, and communities.