Support Software Engineer

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

We are creating nearly 200 Fully Remote jobs in Brazil for various financial technology (Fintech) engineering, database, development, and testing teams.

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!

Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.

We are building a talented support team in Brazil and looking for a dynamic Support Software Engineer to help maintain and enhance our FS Core operations. This role is perfect for professionals who thrive in fast-paced Agile environments and want to grow their careers while delivering impactful results.

• Be the Frontline Support: Provide critical support for our applications and systems, ensuring stability and quick resolutions.
• 24x7 On-Call Rotation: You must be ready to participate in a rotational 3rd/4th level support schedule. This is a key aspect of the role, offering a unique chance to tackle challenges head-on and gain invaluable experience.
• Collaborate Globally: Strong English communication skills are essential as you’ll interact daily with international teams.
• Innovate & Troubleshoot: Solve complex issues, contribute ideas, and maintain a proactive approach to problem-solving.
• Support Transitions: Ensure seamless transitions from development to support environments.
• Enhance Systems: Configure, deploy, debug, monitor, and document new features and enhancements.

Technical Skills:

• Basic knowledge of Java and Oracle (must-have)
• Fluent or advanced English is required for daily communication with our international teams.
• Familiarity with Jenkins, Splunk, Dynatrace (nice to have)
• Knowledge of PL/SQL is a plus

Experience:

• 3+ years in Java/J2EE development
• 2+ years in production environment support
• 2+ years with Oracle stored procedures
• 1+ year with CI/CD tools (Jenkins)
• Experience on Linux platforms

Additional Knowledge:

• Spring Framework (Spring-MVC, Batch, Boot, Security)
• Application servers: Tomcat, JBoss
• Web services: REST, SOAP
• DevOps and project management tools: Jenkins, Sonar, JIRA, Confluence

Soft Skills:

• Excellent communication and organizational skills
• Self-motivated and able to work independently
• Ability to collaborate effectively with global teams

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.