Staffing Manager, Google Cloud Professional Services

Staffing Manager, Google Cloud Professional Services

Level: Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Please submit your resume in English - we can only consider applications submitted in this language.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience staffing project teams, management consulting, or corporate strategy.
• Experience using Salesforce or another CRM.

Preferred Qualifications:

• Experience with capacity planning models.
• Experience in staffing and forecasting in fractional staffing models.
• Knowledge of cloud technologies, products, trends, and market dynamics.

About the Job

In this role, you will partner with Professional Services managers to ensure that projects are efficiently staffed with the Googler, and that our Googlers are working on exciting projects that best suit their skills and career aspirations. This will involve setting a regular cadence with managers to ensure understanding of staffing requirements, timelines, and any changes to the requirements through the engagement. You will strategize with practice leaders on the best fulfillment strategy given the requirements of the project.

In addition, you will identify and execute strategies to improve forecasting of both supply and demand in an effort to best support our growing Professional Services Organization (PSO) team.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Partner with Strategy and Operations and Professional Services leadership to create best practices for staffing and utilization management.
• Lead weekly staffing meetings with Professional Services teams and ensure supply and demand forecasts are accurate.
• Work separately to match consultants with projects based on skillset, availability, timezone and other constraints.
• Partner with team leadership to manage assigned consultants utilization, bandwidth and well being.
• Develop new metrics for tracking staffing efficiency. Create and maintain relationships with practice managers and consultants.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.