Staff Application Operations Engineer

Staff Application Operations Engineer

Staff Application Operations Engineer

Apply locations: São Paulo, Brazil; Contagem, Brazil

Time type: Full time

Posted on: Posted 4 Days Ago

Time left to apply: End Date: January 6, 2025 (16 days left to apply)

Job requisition id: R0092652

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

The ERP Programs & Application Support Specialist is part of the Global Business Applications team. The role is for a protagonist individual contributor, that will support the design, implementation and delivery of ERP related programs, plus DevOps support for our growing sites across Latin America. The specialist will foresee third party and business stakeholders’ relationships and seeks coordination and alignment of the initiatives across multiple P&Ls and strategies.

The role can be based either in Contagem, Minas Gerais or São Paulo, São Paulo, in a hybrid working schedule.

How will you make a difference?

As an Oracle Plan to Manufacture (PTM) expert you will be responsible for overseeing Oracle's manufacturing processes within the Oracle E-Business Suite on all Wabtec sites in Latin America.

You will have the opportunity to work on regional and international projects, together with other Wabtec teams and experts, to implement solutions for industrial applications.

This role involves working closely with functional areas to understand their manufacturing processes and requirements, defining the setup to meet business needs, providing ongoing support and optimization.

What do we want to know about you?

1. Bachelors or Technical degree in Computer Science, Information Systems, Computer Networks or related STEM courses
2. Experience on Oracle ERP application support
3. Strong knowledge in Oracle EBS PTM - Inventory, WIP, BOM, Cost Management (PAC), Production Scheduling, Quality, ASCP and MRP
4. Experience working on ERP teams of large enterprises and/or ERP implementations, preferably on the application management team or application support team
5. Strong initiative to research and learn emerging technologies in a fast-paced changing environment
6. Quick learner and independent worker who is adaptable, eager, flexible, and organized
7. Excellent verbal and written communication/language skills required to include the ability to provide written and verbal instructions, and compile and present information clearly
8. Good presentation skills and be able to pitch programs meetings and status updates for senior leadership
9. Analytical and reasoning ability for solving problems and good judgment for complex decision-making
10. Capable of planning and organizing work and processes; ability to self-direct multiple projects and meet deadlines
11. Fluent English proficiency

Desired Qualifications

1. Project management background with Traditional and/or Agile approach, Scrum and Product Management experience preferred
2. Intermediate Spanish

What will your typical day look like?

1. Oversee Oracle's manufacturing processes within the Oracle E-Business Suite on all Wabtec sites in Latin America.
2. Elicit requirements with functional areas, design solution and prepare and/or validate technical documentation, perform or validate setup and configurations.
3. Work on Oracle EBS implementation/expansion projects, working on design, development, testing, validation and hyper care phases being a point of contact both for key users and third-party on the project.
4. Understand and work from functional and technical specifications, plus ability to generate and validate system design specifications.
5. Be part of product management team for ERP, committing on continuous improvement of our DevOps process in this context.
6. Co-ordinate with third party vendors and Global Teams for issue resolution.
7. Perform L2/L3 application support when needed, working according to defined SLAs of IT and the business.
8. Responsible for maintenance related activities i.e. bug fixes, defect triaging, incident resolution, feature development, validation and training.
9. Create or update knowledge base and documentation (technical or / and for end users).
10. Follow IT governance and processes, standards and tools accordingly.
11. Support a culture of continuous improvement.
12. Support business critical applications and respond to business users in a timely manner.
13. Drive discussions both in Portuguese and English with end users, directors and support stakeholders.

Benefícios:

Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento.

1. Assistência Médica extensível a dependentes (cônjuge e filhos)
2. Assistência Odontológica extensível a dependentes (cônjuge e filhos)
3. Participação nos lucros e resultados
4. Previdência Privada
5. Política de Alimentação de acordo com localidade
6. Política de Estacionamento ou Vale Transporte
7. Seguro de vida
8. Programa de Assistência ao Empregado: orientação psicológica, jurídica, financeira e assistência social
9. Headspace – aplicativo focado em saúde mental
10. Cartão ou Cesta de Natal aos funcionários de acordo com localidade
11. Presente de Natal para filhos de até 11 anos de idade
12. Licença maternidade estendida
13. Programa para Gestantes e Bebês
14. Política de incentivo a idiomas
15. Programas de Mentoria e acesso a plataforma de treinamento

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Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move