Sr. ProServe Account Executive , Professional Services

Sr. ProServe Account Executive , Professional Services

DESCRIPTION

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic Principal ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner, you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).

Key job responsibilities

1. Leading business development efforts by engaging customers and driving high-value engagements
2. Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
3. Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensuring successful project delivery
4. Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
5. Advocating for customers while balancing AWS business objectives

1. Meet with Customer to understand their business needs and demonstrate how AWS ProServe can support
2. Work with our team developing a value proposition on how ProServe can help customers achieve their business outcomes
3. Work closely with AWS Account Teams reviewing the account strategy and how to better support customer
4. Manage and update sales pipeline, report the business forecast
5. Bring ideas and innovations on how to better address our customer needs

1. 5+ years of experience in technology sales or account management
2. Experience with sales targets, business development, and driving customer satisfaction
3. Experience with cloud technologies and IT strategies
4. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
5. Able to communicate effectively in English within technical and business settings

1. Excellent communication, presentation, and negotiation skills
2. Ability to build and maintain C-level client relationships
3. Financial acumen with the ability to analyze and report on key performance metrics
4. Technical proficiency to understand and articulate AWS services and solutions
5. Strategic thinking and problem-solving skills
6. Excellent storytelling and active listening abilities