Specialist Consumer Credit Review

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

About the role

The Consumer Credit Review Specialist is responsible for conducting monthly sample reviews and targeted reviews for Brazil of the entire origination of underwriting, purchase and credit risk process to identify improvement opportunities and trends related to fraud control, credit risk policy, portfolio, originations and can communicate them. In addition, specific analysis, ad hoc reviews and comprehensive analysis for the risk team. The Credit Review Specialist will work with the Credit Review Manager to strengthen the oversight ecosystem that drives strong credit risk management at GMF.

What you need

• Knowledge of origination, credit, purchasing and risk processes preferred.
• Competency with credit system (e.g., CRT, SRS, Neurotech, ELS, total Check etc)
• Strong analytical and problem-solving skills
• Ability to proactively identify improvement opportunities
• Ability to provide recommendations based on findings
• Detail-oriented
• Ability to design and execute quality control plans.
• Ability to document clearly and accurately.
• Ability to work in a team and effective communication.
• Leadership and high planning skills
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• English Required
• Knowledge in Power BI, SAS (Desirable), Microsoft Office

What you will be doing

• Conduct specific reviews on a set cadence and follow up with local credit reviews in each country and support all ad hoc initiatives.
• Perform targeted reviews based on interviews with stakeholders or insights from monitoring reports and policy changes.
• Communicate and analyze significant issues or findings, trends or concerns immediately to the Credit Review Manager and AVP.
• Focus on the quality of credit decisions and support consumer risk activities (e.g., policy review process) through independent evaluation and feedback.
• Build effective working relationships with diverse stakeholders.
• Design and perform according to your technological expertise, technical tools to simplify and enable the audit process (e.g., dashboard, control panels, Bot, SAS…)
• Perform other duties as assigned.
• Conform with all company policies and procedures for Brazil.

What we offer

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

#LI-MON

Disclaimer

Brazil - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status or disability.