Service Technician

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Position Summary

They receive the equipment sent for repair, register it in the Service RAT system, identify it, disassemble it, examine it with dimensional control according to the drawing, generating a GBQRS that will be completed in AFTERMARKET in a second stage. They issue reports based on the expertise carried out, visit customers to carry out commissioning and provide services according to the customer's needs. They are responsible for the repair information contained in the GBQRS that will be sent to the PCP after the customer approves the equipment repair. Training at customer units.

Essential Responsibilities

They control the Service processes until the analysis report is completed, meeting the demand of the customer who sends the equipment for evaluation and repair at the Company.

Position Requirements

Higher education in Engineering or related courses or High School with a technical course in mechanics. Mechanical Technician or equivalent, Pump Maintenance or Basic Centrifugal Pumps, Plant Performance Service, Basic Hydraulics for centrifugal pumps; ET (Technical Specification) and PQ (Quality Procedure) related to activities.