Service Technician

About ITT:

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

• Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets.
• Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets.
• Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Resumen de Posición

The position involves receiving equipment sent for repair, registering it in the Service RAT system, identifying it, disassembling it, and examining it with dimensional control according to the drawing. A GBQRS will be generated, which will be completed in AFTERMARKET in a second stage. The role includes issuing reports based on the expertise carried out, visiting customers to carry out commissioning, and providing services according to the customer's needs. The individual will be responsible for the repair information contained in the GBQRS that will be sent to the PCP after the customer approves the equipment repair. Training at customer units is also part of the role.

Responsabilidades Esenciales

The individual will control the Service processes until the analysis report is completed, meeting the demand of the customer who sends the equipment for evaluation and repair at the Company.

Requisitos del Puesto

Higher education in Engineering or related fields, or High School with a technical course in mechanics. Mechanical Technician or equivalent, with knowledge in Pump Maintenance, Basic Centrifugal Pumps, Plant Performance Service, and Basic Hydraulics for centrifugal pumps; ET (Technical Specification) and PQ (Quality Procedure) related to activities.