Senior Project Manager - Sales AI Systems

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

About the team

The Revenue Operations job family is the critical link between the development and execution of the sales and go-to-market strategy. This team handles a range of tactical and strategic responsibilities, including compensation/incentive plan modeling, sales technology planning, territory structuring and alignment, lead management, process optimization, data modeling, analytics, and reporting.

About the right team member

This role is critical in shaping the future of our sales technology ecosystem by driving the development of our Sales AI roadmap and leading key AI initiatives for Mindbody and ClassPass. The Senior Project Manager of Sales AI Systems will lead innovative AI-driven initiatives prioritized by the Director of Revenue Acceleration and broader AI DACI. This role requires a deep understanding of sales systems and processes, proven experience with Salesforce and related tools, a sharp curiosity and ability to quickly learn, and a passion for leveraging emerging technologies to drive business outcomes.

About the role

• Sales AI Roadmap Development: Lead the design and execution of a Sales AI strategy that enhances automation, predictive analytics, and rep efficiency across the tech stack.
• Agile Pilots: Quickly pilots innovative solutions, creating clear communication and a path to scale as success is met.
• Data-Driven Insights: Use data to measure the success of system implementations and ensure that the ROI is tied meaningfully to prioritized initiatives.
• Innovation & Emerging Tech: Manage the exploration of emerging technologies (AI-first CRM) and pilot innovative solutions that drive competitive advantage.
• Cross-System Integration: Manage seamless optimization and handoff of systems like Salesforce, Salesloft, Gong, and LeanData to enhance data flow and sales process efficiency.
• Stakeholder Alignment: Partner with cross-functional leaders (Sales, Marketing, RevOps) to ensure system capabilities meet evolving business needs and drive revenue impact.
• Process Design & Optimization: Collaborate with Sales Enablement to streamline sales processes and implement AI-driven solutions for operational improvements and rep enablement.
• Scalability & Compliance: Ensure systems are future proofed for scale and adhere to regulatory requirements like GDPR and CCPA.
• Adaptability: Ability to adjust to evolving technologies, business needs, and project priorities, ensuring changes are implemented seamlessly within the project plan while minimizing disruption to overall execution.

Skills & experience

• Sales Systems Expertise: 3+ years in Sales or Revenue Operations consulting, with hands-on experience managing Salesforce and sales tech platforms like Salesloft, Gong, and LeanData.
• AI Experience: Experience with AI-driven technologies (ex. AI agents, predictive analytics, automated lead scoring) and integrating data-driven insights into sales systems.
• Salesforce Optimization: Strong track record of leading Salesforce enhancements, configuration, and integration at scale, with a focus on business alignment. This is a strategic role, not a Salesforce Admin role that executes day-to-day tasks.
• Cross-functional leadership: Demonstrated ability to collaborate across teams (Sales, Marketing, IT) and manage system changes that drive business outcomes.
• Proactive Self-Starter: Passion for testing and building - skilled at learning new low-code systems.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.