Senior Manager, Data Center Critical Facilities

Senior Manager, Data Center Critical Facilities

Apply remote type On-site locations Sao Paulo Centro Centro time type Full time posted on Posted Today job requisition id JR-148275

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Establishes operational objectives, policies, procedures, and work plans and delegates assignments to subordinates. Develops, modifies, and executes company policies that affect immediate operations and may also have company-wide effect. Accountable for department budget which may be broad and have far-reaching impact on the business segment.

What you will be doing

1. Manages experienced level professionals and/or may be responsible for subordinate managers.
2. Manages team to work safely, effectively and with high regard to human error avoidance.
3. Manages personnel details including salaries, positioning, hire/fire, reviews, coaching, and development.
4. Leads in project management and incident resolution.
5. Plans, coordinates, approves budgets, and implements resources to complete projects and maintenance within the data centers.
6. Overall site and/or multi-site capacity management.
7. Manages the team to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements.
8. Ensures correct processes are followed and all documentation is complete.
9. Takeover of new builds and building infrastructure.
10. Approves all (MOP) Maintenance Operation Protocol scripts and permits.
11. Participates as part of the new facility/infrastructure design team.
12. Communicates and coordinates activities and on-site staff during a complex or severe customer-impacting incident.
13. Drives root cause analysis and provides a clear direction.
14. Drives approval for incident resolution.
15. Manage Data Center Engineers team to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected.

What we’ll expect from you - required

1. Advanced English.
2. Bachelor's degree.
3. Previous experience as a manager or senior manager.
4. Solid experience in leading teams and mission-critical environment.
5. Experience in Data Center Operations.
6. Supervises Data Center Engineers to ensure that the duties they are undertaking are carried out in a timely manner and projects are progressing as expected.
7. Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching, and development.
8. Lead Data Center Engineers and Data Center site. Assists with testing and coordinating projects and maintenance.
9. Overall site capacity supervision.
10. Plans, coordinates, budgets, and implements resources to complete projects and maintenance within the data center.
11. Provides input and guidance towards budget.
12. Oversees contractor work and operations to ensure completion to Equinix's required standards.
13. Assists with start-up tests, documenting and reporting all problems.
14. Communicates and coordinates activities and on-site staff during an incident.

Why Equinix

The opportunity to be part of the digital transformation in the world in a company that was elected by the employees as the best places to work by Glassdoor and it’s GPTW for several consecutive years.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.