Salesforce Consultant, Brazil

- Customize Salesforce applications to align with business processes and objectives.

User Support and Training:

• Manage data integrity and security within Salesforce.
• Analyze data to provide insights and recommendations for business improvements.
• Collaborate with IT and business teams to integrate Salesforce with other systems.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.

Performance Monitoring and Optimization:

• Troubleshoot and resolve any issues related to Salesforce applications.
• Maintain comprehensive documentation of Salesforce configurations and processes.
• Generate reports and dashboards to support business decision-making.
• Manage user accounts, profiles, roles, and permissions to ensure proper access and security.
• Configure and maintain Salesforce objects, fields, workflows, and validation rules.
• Implement and manage Salesforce automation tools, such as Process Builder and Flow, to streamline business processes.

Requirements Competencies:

• Technical Expertise: Strong knowledge of Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud and Salesforce administration.
• Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.
• Communication Skills: Excellent verbal and written communication skills to interact with stakeholders.
• Collaboration: Strong team player with the ability to work collaboratively across departments.
• Attention to Detail: High level of accuracy and attention to detail in managing data and configurations.
• Adaptability: Ability to adapt to changing business needs and technology advancements.

Languages:

• English
• Portuguese

Education:

• Not specified