Risk Control Analyst

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2,700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let's start with the role

As a Risk Control Analyst, you will be responsible for overseeing and analyzing all user activities (signup, payments, bonus utilization, betting, deposits, etc.) detecting fraudulent activities. Your primary objective will be to ensure the integrity and security of the activities, decreasing financial losses while providing the best customer experience, keeping the company adherent to the regulatory aspects of the legislation in which we operate. This role is pivotal in upholding the trustworthiness of our operations and providing excellent service to our customers.

Responsibilities

1. Monitor and analyze user's activities to identify potential fraudulent activities;
2. Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate any potential fraud incidents;
3. Receive from internal and external teams cases related to potential fraud;
4. Deep-dive on potential fraudulent situations to understand behavior and eventual patterns to identify fraudulent activity;
5. Monitor dashboards to identify potential fraudulent situations;
6. Create rules to trigger alerts that will help us identify potential fraudulent situations;
7. Monitor the efficiency of the created rules.

What you'll bring

1. Bachelor’s degree in Mathematics, Statistics, Engineering, Finance, Business Administration or related fields;
2. Proven experience in fraud prevention, preferably in the online gaming/betting industry;
3. Good knowledge of sportsbook & casino products;
4. Ability to collect data, establish facts, and draw valid conclusions;
5. Excellent attention to detail and problem-solving abilities;
6. Familiarity with anti-money laundering and know your customer principles;
7. Excellent organizational and communication skills;
8. Excellent knowledge of Microsoft Excel;
9. Good verbal and written communication in English;
10. Excellent knowledge of Power BI or Tableau is a plus;
11. SQL and Python are a plus.

Work Arrangement: Hybrid

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