Quality Assurance Specialist

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

Job Description

Position Purpose :

The Software Quality Assurance Specialist is responsible for leading and delivering testing solutions - both Automation and Manual - to ensure the delivery of high-quality software products for Brambles and its customers. They will play a critical role in the software development lifecycle, collaborating closely with the team to identify, analyze, and mitigate risks to product quality. They will be key to ensuring our products are usable, accurate, and of the highest quality.

Measures

Metrics : Test Coverage, Defect Detection Rate, Cost vs Benefit Analysis - That is, reduction in testing time due to automation while maintaining high-quality production. Number of errors prevented, number of mistakes post production, number of permanent corrective actions implemented to reduce both types, cost of creating / maintaining automated testing, Test Case Effectiveness, Best Practices in test script development and maintenance.

Major / Key Accountabilities :

• Collaborate with cross-functional teams to ensure the delivery of high-quality products.
• Develop and execute manual and automated testing as per Brambles and industry best practices.
• Integrate QA processes seamlessly into the CI / CD pipeline using JIRA, BitBucket, and reporting tools to ensure efficient tracking and management of testing activities.
• Establish traceability between requirements, user stories, and test cases to ensure that all functional and non-functional requirements are validated.
• Conduct various testing as needed to support product quality during product development, releases, and business-as-usual phase, and take ownership of testing activities.
• Provide training and mentoring to fellow team members on automation testing tools, and best practices and help them upskill as needed for project delivery needs.
• Manage agile testing workflows, analyze daily testing statistics, defects, and performance metrics, and report findings for continuous improvement.
• Support the team to manage software code control, testing processes, and software deployment for the automation environments.
• Be updated with the latest testing tools and industry best practices.

Experience :

• 5+ years of experience in Software Quality Testing.
• 3-5 years of experience designing and scripting Automated Tests.

Skills and Knowledge :

• Experience in manual testing methodologies for web, mobile, and desktop applications.
• Hands-on experience with a variety of test automation tools and frameworks such as Cypress, BDD / Cucumber, Chai / Mocha frameworks, Worksoft Certify, NeoLoad.
• Experience with version control systems like Bitbucket / Git.
• Experience with Software Development tools like JIRA, Visual Studio.
• Experience in setting up automation framework, testing infrastructure from scratch.
• Knowledge of DevOps principles.
• Experience in configuring CI / CD pipelines to run automated tests.
• Experience in API testing.
• Understanding of security testing concepts and experience in security testing methodologies.
• Skilled in coaching developers on quality standards to ensure a shared understanding of quality expectations.
• Proficiency in coaching and mentoring fellow QA engineers.
• Strong communication skills (verbal and written).

Preferred Education

Preferred Level of Work Experience: 3 - 5 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.