QA Manager

If digital transformation, next generation technology, and growth opportunities excite you, then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary, and contribute to the largest digital transformations happening around the world.

What is in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations, and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

We are looking to hire a QA Manager in Brazil as part of our regional Solution Delivery group. This role will act as technical lead during project delivery in the region as well as manage our local QA team from our Brazil office.

What will be your responsibilities?

• Manage the work program for strategic QA processes improvement initiatives.
• Manage a QA team in terms of work program planning and project assignments (WFM).
• Create/Review Test Strategy and Master Test Plans and other documents for all projects in the work program.
• Responsible for coaching, mentoring, training, and day-to-day interaction with a team of QA professionals (leads, testers, automation experts, planners).
• Institutionalize the best QA practices.
• Establish and manage governance associated with QA activities on all projects.
• Establish and drive tactical and strategic QA plans and initiatives.
• Interface with the development and maintenance teams (e.g., management, PMs, development leads, vendors).
• Research leading QA practices and technology.
• Determine and utilize automation technology and processes to optimize costs.
• Provide test progress status/reports to management and executives.
• Ability to understand multi-culture, Onsite/Offshore, Multi Vendor scenario.

What skills and experience will you need for this role?

• Minimum 8 years of solid experience with QA background: testing types, methodologies, QA metrics.
• Strong communication background in QA area:
• Direct work with the clients and top management.
• Ability to present and explain.
• Handling escalations.
• Project delivery experience with different methodologies Agile/Scrum, waterfall as well as SDLC process understanding.
• Resource management experience: testing team/department management, hiring experience.
• Candidate should be hands-on and not just ‘resource manager’ but also should be able to support project deliveries, do tests, produce test reports, handle escalations, etc.
• Hands-on experience to be checked during interviews.
• Test Automation experience is nice to have.
• Telco experience is a big plus.
• Availability to work from the office in Hybrid mode.

Education:

University Degree in Computer Science or Related fields.

Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people, and expertise helps companies transform their networks and enable better experiences for their customers.

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