What will you do?
The Project Quality Leader is key to ensuring a positive Customer Experience within our customer projects. The Quality Leader role ensures the Customer Voice is heard within the project team and that the activities in support of Customer Satisfaction are executed. This role interfaces with many departments/functions across the organization, as well as Customers, and is a great way to get exposure and experience across all aspects of the business. She/He will manage the Project Quality deliverables in the project team and the Issue to Prevention (I2P) actions as the project prioritization. Ensure that risks are identified by the team, communicated (shared) and actions are done (by the relevant stakeholders) to mitigate them. Establish the project quality goals, get its validation, and lead its execution. Support Design team to reach quality goals and ensure project robustness & reliability. Ensure project Safety is prioritized. Lead Problems solving (Issue to Prevention) with effective Root Cause Analysis and ensure that corrective and preventive action prioritization in the backlogs. Support Front Office to manage major issues.
Activities:
What qualifications will make you successful for this role?