Project Manager (PJ)

Job Summary:

JOB DESCRIPTION: PROJECT MANAGER (PJ)

Location: São Paulo, Brasil, hybrid (2 days/week in the office)

Division: Ticketmaster LATAM

Contract Type: PJ

THE COMPANY

We are fans who help fans everywhere access the live events they love. As a proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we’re enriching lives, one amazing experience at a time. And we think that’s incredible. If you’re passionate about the magic of live entertainment like we are, and you want to work for a company dedicated to helping millions of fans experience it, we want you on our team.

THE JOB

We are seeking a proactive, organized, and detail-oriented Project Manager to join our team. The successful candidate will play a pivotal role in supporting multiple projects including system integrations, M&A integrations, process improvements, and various strategic initiatives across the LATAM region. This is a fantastic opportunity for someone with a few years of international corporate experience who thrives in a dynamic, fast-paced environment. Experience in the ticketing and entertainment industry is a plus.

WHAT YOU WILL BE DOING

1. Project Coordination: Assist in the planning, coordination, and execution of various projects across LATAM, ensuring deliverables are met on time and within scope.
2. Documentation & Reporting: Maintain project documentation, track progress, and prepare regular status reports and presentations for stakeholders.
3. Stakeholder Management: Collaborate with cross-functional teams—including technology, finance, operations, and business units—to gather requirements and provide project updates.
4. Process Improvement: Work closely with senior team members to identify process gaps and opportunities for efficiency and cost savings.
5. Resource & Budget Tracking: Help monitor project budgets, resources, and schedules to ensure alignment with overall project goals.
6. Risk & Issue Management: Help identify potential risks and issues early; escalate and recommend corrective actions to maintain project timelines and quality.
7. Communication & Coordination: Manage day-to-day communication with internal and external partners; coordinate meetings, workshops, and events.

WHAT YOU NEED TO KNOW

1. Education: Bachelor’s degree in Business, Information technology, Engineering, or a related field (or equivalent experience).
2. Experience: 5 years of experience in an international corporate environment, ideally in project coordination or project management support. Experience in the ticketing and entertainment industry is a plus.
3. Technical Skills:
   1. Proficiency in Microsoft Excel and PowerPoint.
   2. Working knowledge of project management software (e.g., MS Project, Trello, Asana, or similar).
   3. Basic knowledge of tech product development principles and understanding of roadmaps.
   4. Familiarity with process improvement methodologies is advantageous.
4. Language Skills: Fluent in English, Spanish, and Portuguese (written and spoken).

YOU (BEHAVIOURAL SKILLS)

1. Managing Relationships: Able to manage relationships across multiple levels of an organisation and different disciplines, managing their expectations and delivering on agreed outcomes.
2. Analytical Thinking: Able to take large amounts of information and distil this to the key factors, then using these key factors to direct efforts.
3. Attention to Detail: Meticulous approach to tracking and reporting project data and deliverables.
4. Planning and Organizing: Efficiently manage own workload, ensuring that assignments are completed within specified timeframes.
5. Problem Solving: Able to address problems as they arise and find suitable solutions.
6. Result Focus and Initiative: Focused on achieving the end goal but also takes initiative to solve problems.
7. Teamwork: Demonstrate awareness of the team's workload and challenges and can offer support when needed.
8. Adaptability and Flexibility: Able to work across multiple time zones in a global team environment and commit to occasional travel.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.