Network Analyst

Role: Network Analyst
Location: Londrina
Work Mode: Onsite
Shift time: 12x36 - 7am to 19 pm OR 19 pm to 7pm
English Level: Advanced

Must-Have:

• Fluent/Advanced English to conduct Major Incidents meetings, also to send emails communications to Vice-Presidents, Directors, and Chiefs.
• Degree/bachelor’s in computer engineering, or computer science, or computer networking.
• 5+ years of IT Support, or networking support, or NOC role background experience.
• Great knowledge about ITIL Major Incident Management, also Change management.
• Great knowledge about Network Operations, and Telecom devices (Switches, routers, Firewall etc.).
• Great communication and presentation skills.

Good-to-Have:

• Information Security policies
• Knowledge about Network Architecture and Design
• Oracle and SQL DB accounts management
• Microsoft 365 technical knowledge
• Citrix technical knowledge

About the company

Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.