LAR Cyber Professional Services Manager

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Our Regional Cyber Professional Services Manager role delivers work scope commitments that meet customer and business expectations through the regional LCS Cyber professional service (CPS) delivery teams.

Your Responsibilities

• Build a collaborative relationship with regional organizations and global CPS teams to ensure cohesive teamwork and understanding on methodology for a high-quality customer experience.
• Operationalize the strategic framework to achieve cybersecurity business growth, improve outcomes, and uphold an inclusive, diverse, and equitable work environment.
• Cultivate key external customer and team member relationships to increase success.
• Support commercial opportunities and resolve work scope issues through strong communication skills.
• Establish relationships with teams within the LCS CDM organization.
• Anticipate and proactively resolve problems to meet strategic goals.
• Demonstrate P&L ownership and business management to meet annual targets.
• Provide strategic insight and subject matter expertise to the sales organization and other stakeholders, participating in joint sales calls, large account presentations, and proposal reviews.
• Offer market intelligence on product and commercial positioning as well as competitor analysis.
• Identify and foster partnerships with third parties (vendors, strategic partners, etc.) to drive revenue and profit growth.
• Mentor team members to develop critical competencies across multiple teams.
• Drive collaboration across regionally diverse groups and encourage cybersecurity adoption among large regional customers.
• Implement and adopt common practices to ensure consistent global project execution and quality customer experience.
• Leverage remote teams (GCC) to enhance capacity and cost efficiency.
• Embrace productivity improvement standards (QMS) and customer experience evaluations (SQDC) to improve team performance.
• Maintain flexibility to adapt working schedules to accommodate global time zones.

The Essentials – You Will Have

• Education: Bachelor's Degree in Engineering or a related technology-driven discipline.
• Experience: 5+ years of proven experience as a P&L owner, driving business growth and leading teams.
• Demonstrated ability to effectively collaborate across regionally diverse and highly technical teams.
• Leadership qualities that motivate geographically dispersed teams.
• Experience completing full program/project lifecycle implementations as part of a large, multi-disciplinary team.

The Preferred – You Might Also Have

• Strong expertise in the respective delivery space, particularly in IT/Manufacturing/Operations Technology (OT).
• Extensive experience in service delivery within IT/OT environments.
• Relevant certifications in IT/OT that enhance credibility and effectiveness in the role.

What we offer:

• Please contact your TA team advisory for details.

Reporting to: Business Manager, Professional Services (Cyber, Digital, MOM), LAR

Work Model – Hybrid

#LI-VP1

#LI-Hybrid

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

We are committed to equal employment opportunity regardless of race, color, religion, disability, sex, sexual orientation, age, marital status, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.