Key Account Manager

JD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.

Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service", and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers. We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs .

Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries. Our business has spread to Southeast Asia, Europe, the Middle East and South America .

Role Overview

We are looking for a key account manager with experience in to B sales.

Job Description

• Develop and cultivate customer relationships by identifying customer needs and conducting demand exploration.
• Identify customer requirements and pain points, determine corresponding service strategies, coordinate company resources, and provide solutions to customers.
• Collaborate closely with business, product, and operations teams to coordinate online purchasing, payment collection, and after-sales services for customers, aiming to enhance customer satisfaction.

Qualifications

• Fluent in English and Chinese. Proficient in value-based sales.
• Experience in successful development of new B2B customers and leading major projects.
• Skilled in expanding business and mobilizing internal and external resources to solve business issues.
• Strong sense of responsibility and teamwork. Excellent project management and resource integration skills.
• Identification with JD culture and the online e-commerce industry.